Rechercher

I guess, i found out, where the error came from.  After the scan has finished, following screen can be seen:

http://abload.de/image.php?img=2017-08-01_123851thsvf.png

Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!

# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 10:37:27 2017 # Updated on 2017/0...

Thank you for reply,

i used both, 7.0.0.0 & 7.0.1.0 and always the same popup

Best regards

Greetings,

Before doing what is described above by JoshRoss, please try the following manipulation:

1. Activate the debug mode (go to Tools > Options > tick "debug")
2. Then, do a scan and a clean to trigger the crash
3. Finally, please share the file C:\AdwCleaner\AdwCleaner_Debug.log in your next answer

Thanks!

Weird how older version works but never doesn't.... That shouldn't be the case, let's hear if the new version solves the problem.

Pretty much a great option. The problem is, even with anti-virus or anti-malware on phones, it still is not enough as phones are more complicated to detect issues on.

Could you try restarting your PC in safe mode with networking, install Malwarebytes, do a full scan with them and then attempt to scan with AdwCleaner. 

Before that, you could also use RKill to kill any malicious software before using anti-malware. Let me know if this helps.

Hello,

during the deletion process of PUP's ADW stops working with following error message

http://abload.de/image.php?img=2017-08-01_103300c6sip.jpg

Windows system has to be restarted again, nothing will be deleted by ADW.

HI Folks,

Although I'm currently not using MalwareBytes on my Android devices, I have used this app on Android in the past. And I like it very much for its simplicity. It does, as the name suggests, take care of malware. No silly optimizers or other useless add-ons.

:-)

Hello,

these findings belong to Norton Safe Search.

# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 08:13:13 2017 # Updated on 2017/05/08 by Malwarebytes  # Database: 07-29-2017.2 # Running on Windows 7 Home Premium (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

PUP.Adware.Heuristic, syncagentsrv

***** [ Folders ] *****

PUP.Adware.Heuris...

@Eugendavid

Are you using the latest version (7.0.1.0)? It's available here: https://toolslib.net/downloads/finish/1-adwcleaner/

Regards.