Re: New version-Adware Cleaner crashes Win 7 64 bit SP1 at heuristics analysis

dans Windows par JoshRoss

Have you tried the new beta version? If that still crashes, in the upcoming days (I would assume) an update should come out to address this issue. 

Re: New version-Adware Cleaner crashes Win 7 64 bit SP1 at heuristics analysis

dans Windows par LakeGirl

Administrator, Appreciate the prompt replies and the info. I look forward to getting some news soon from you and  get a version that'll work here.

Re: New version-Adware Cleaner crashes Win 7 64 bit SP1 at heuristics analysis

dans Windows par JoshRoss

That tends to happen and is going to happen for awhile until they flesh out the new version. 7.0 is being developed extensively. Be sure to keep an eye out on Beta builds, not just stable ones.

Re: New version-Adware Cleaner crashes Win 7 64 bit SP1 at heuristics analysis

dans Windows par cocochepeau

Greetings,

A new beta version that should fix some crash issue will be published soon. I'll keep you updated.

Regards.

New version-Adware Cleaner crashes Win 7 64 bit SP1 at heuristics analysis

dans Windows par LakeGirl

I've tried 7.0.2.0 and 7.0.2.0 with same results. Here are details.

Problem Event Name:    BEX   Application Name:    adwcleaner_7.0.1.0 (3).exe   Application Version:    7.0.1.0   Application Timestamp:    597f6aa5   Fault Module Name:    StackHash_2c68   Fault Module Version:    0.0.0.0   Fault Module Timestamp:    00000000   Exception Offset:    00740039   Exception Code:    c0000005   Exce...

Re: Start\Windows icon

dans Clean_DNS par JoshRoss

Have you noticed anything else weird/out of the ordinary on your PC? Can you try booting into Windows "Safe mode with networking" and see if you can do any of the actions through that. Otherwise, I would recommend doing a thorough malware check just in case.

Full and thorough malware check:

1. Restart your PC in “Safe mode with networking.” 2. Install and run RKill to kill malicious processes...

Re: False positives?

dans AdwCleaner par JoshRoss

Since PUP is a potentially unwanted software, it might not be an infection, just some rogue application running or installed on your PC. Do a thorough scan with Malwarebytes and see if it helps to deal with the issue. Also, you can try searching for the folder manually, as the path is listed and remove it that way. If you have issues, kill the process with the task manager and then remove it. 

Version 7.0.2.0 beta stops when scanning

dans AdwCleaner par Rinkg

I tried all versions before using this beta version and all failed. The tool stops at the heuristic analysis. I get a pop up windows: AdwCleaner stopped working and windows will try to find a solution. I cannot get any error file, my only option is to stop the the program and that's it.

I use Windows 10 family, 64 bits.

Thanks if this can be fixed soon.

 

 

 

Re: AdwCleaner stops working!

dans AdwCleaner par OB1947D

Can you try with this one: https://toolslib.net/downloads/viewdownload/1-adwcleaner/files/1040/ ?


fr33tux, 2017-08-04 02:06:58 (UTC)

I did, but it failed also. I had to use the task manager to get it to stop "running" even after it "froze". I caqn't afford to have my computer break down....so I do not want to try it again. All I have that's worthwhile in this life is my computer and my dog!...

Re: A nettoyer ou pas?

dans AdwCleaner par fr33tux

@GEGEPING

Pouvez vous lancer AdwCleaner, cliquer sur "Outils" > "Options" et cocher "Debug". Ensuite, lancez l'analyse, hebergez le fichier C:\AdwCleaner\AdwCleaner_Debug.log sur https://up2sha.re et collez le lien genere dans votre reponse.

Merci,