Rechercher

Great !

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it's content in your answer.

Then, clean with CCleaner:

1. Download CCleaner from he...

Hello,

Thanks. Finally:

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it asks you to reboot the ...

Hello,

Thanks.

Can you relaunch AdwCleaner, go to Tools > Options and be sure "Server" is checked in the "Database" section.

Then, do a scan and share the generated logfile.

Thanks,

Hello,

Can you share the debug logfile too ? (Launch AdwCleaner -> Tools -> Options. Tick "Debug" in mode section. Then, do a scan and a clean, and share me the file C:\AdwCleaner\AdwCleaner_Debug.log.)

Best regards,

Can you launch AdwCleaner, click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan.

When the crash occured, please host the file C:\AdwCleaner_Debug.log on https://up2sha.re/ and share the generated link here.

Hello,

Thanks. I don't really understand: you spoke about a crash, but you have the logfile which shows the clean has completed ?

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

• C:\AdwCleaner\AdwCleaner_Debug.log
• C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...

Hello,

So, restoring your modifications prior to AdwCleaner processing has re-enabled the safe-mode access ?

Regarding the crash:

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

• C:\AdwCleaner\AdwCleaner_Debug.log
• C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...

Ok.

So, to remove UCGuard, can you try this:

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it as...

Hello,

Ok.

• So please launch AdwCleaner.
• Do a scan.
• Then, in the "Services" tab, please unselect "UCGuard".
• Click on "Clean", the computer will reboot.

Finally, please share the file C:\AdwCleaner\AdwCleaner[Cxx].txt (where xx is the highest number you have).

Best regards,

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fr33tux, 2016-08-31 11:31:57 (UTC)

yeah. It work. but what is the "UCGuard"? How to delete it?

Thankss!

Hello,

Ok.

• So please launch AdwCleaner.
• Do a scan.
• Then, in the "Services" tab, please unselect "UCGuard".
• Click on "Clean", the computer will reboot.

Finally, please share the file C:\AdwCleaner\AdwCleaner[Cxx].txt (where xx is the highest number you have).

Best regards,