I just ran the 4th scan in a row and each time, ADWCleaner found: Key HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.snapdoc I just did a Google and see that .snapdoc is related to Ashampoo software... Why is ADWCleaner wanting to remove it? and, why can't ADWCleaner remove it?
Hello,
If you still experience any issue with AdwCleaner, please keep the logfile and post them as this is the only way for me to debug and find what is wrong.
In v5.104 I added the list of Winsock2 entries deleted at the bottom of the logfile, so that I can check if there is a legit entry that has been deleted and correct it.
You're right, AdwCleaner does minor things behind what is written...
Hello,
It could be a solution but I think it's better to have a global whitelist.
I added "RtkNGUI64.exe" to the whitelist. Can you tell me if this is ok now ?
Regards,
Hello,
Can you export the registry key detected and send me its content ?
FP related to Firefox preferences is fixed now.
Regards,
Hi
i scanned my Laptop with the latest Version of ADW-cleaner: there were two detections.The detection
fvd_speed_dial didnt appear in any previous versions of Your software so i think again its a false/positive.
Reg-Key ".snapdoc" is possibly a false/positive too.. i reported this F/P-detection already some months ago:
https://toolslib.net/forum/viewthread/1369-firefox-addon-super-drag-fal...
Xplode, please help me... This is my debug log file...
And as a suggestion, why dont u create a .ini file where users can write processes names and make them whitelist ? it would help us all..
2016-03-25 13:27:15 : [Notice] Clean started 2016-03-25 13:27:16 : [Notice] Killing all processes 2016-03-25 13:27:16 : [Notice] Attempting to close [System Process] (PID:0) 2016-03-25 13:27:16 : ...
Hello,
I'm having something simmilar happen to me when using adw cleaner.
Frequently when I have run adwcleaner after the reboot it takes very long for the user to login. After the login process Windows will give a notification "failed to connect to windows service". I'm not sure what service it was but probably the user profile service. It will not be possible to connect to the internet with...
I will post them as soon as possible, I will be unable to do so for the coming week.
Hello,
Currently AdwCleaner deletes only Winsock2 orphan entries ( the ones that points to a files that has been deleted ). It also does a "netsh winsock reset" but I don't think this last command can break the internet connection.
Do you have AdwCleaner's cleaning logfile ? Can you post it here ?
Regards,
Hello,
I would like to report a bug or an issue I've been having with the latest version of adwcleaner 5.105. I work at a university and have been assisting with malware removal and typically part of the process, we run adwcleaner since it usually does a fantastic job at removing adware. Essentially we ran into the issue where after running adwcleaner the internet would no longer work. Afte...
