Re: problème au nettoyage adwcleaner_7.0.1.0

Bonjour,

Pouvez-vous partager le rapport de debug?

  1. Vous le trouverez ici : C:\AdwCleaner\AdwCleaner_Debug.log
  2. Vous pouvez ensuite le mettre en ligne sur le site suivant : https://up2sha.re - Un glissé/déposé vers la zone "Drop files or click to upload" devrait fonctionner.
  3. Puis partagez le lien généré dans votre prochaine réponse.

Merci.

Re: AdwCleaner 7.0.1.0

dans AdwCleaner par JoshRoss

Greetings, hopefully, you can understand English. With the power invested in my by Google Translate, I will attempt to answer your questions. AdwCleaner doesn't install anything since it is a standalone software. If you haven't had any malware or there are no files that need to be quarantined/stored, there will be no reason to create a folder in C disk. Try doing a scan once. It should appear a...

Re: Adware 7.0.2.0 Beta 3 Still crashing Win 7

dans AdwCleaner par LakeGirl

Hi,

Same problem as before. And Can't get to the debug log. Program continues to shut down at heuristics. Here are the details again. I hope this is helpful.

 Problem Event Name:    BEX   Application Name:    adwcleaner_7.0.2.0 (2).exe   Application Version:    7.0.2.0   Application Timestamp:    599f69b1   Fault Module Name:    StackHash_0358   Fault Module Version:    0.0.0.0   Fault Module...

Re: False Positives V7

dans AdwCleaner par SWBUser

Herewith registry log:

***** [ Registry ] *****

PUP.Optional.SavepathDeals, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{F66C7EC4-63CC-4452-A8C9-5A2E898F8EFF} PUP.Optional.SavepathDeals, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{F8698E62-9284-432A-9C62-C1293A2B1DD3} Adware.BrowseFox, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\A...

Re: Adware 7.0.2.0 Beta 3 Still crashing Win 7

dans AdwCleaner par fr33tux

Hello,

Can you give a try to this one: https://toolslib.net/downloads/viewdownload/1-adwcleaner/files/1077/

Please:

  • Share a screenshot of any messages titled "[AdwCleaner] C++ Exception Caught" you see,
  • Share the file C:\AdwCleaner\AdwCleaner_Debug.log

Thanks again for your help,

Adware 7.0.2.0 Beta 3 Still crashing Win 7

dans AdwCleaner par LakeGirl

After download & install, I checked debug. Upon launch, a message said this was outdated version, and asked if I wanted a newer version. I said OK. Still crashed.

Thank I returned and downloaded the "updated" version, which was the same, but this time said no to a newer version. It will not go beyond heuristics analysis. Here's the error message.

Problem signature:   Problem Event Name:    BE...

Re: Version 7.0.2.0 beta stops when scanning

dans AdwCleaner par fr33tux

This version should help - also please activate and share the debug log once you ran it.

Thanks a lot for everyone's help.

Re: Version 7.0.2.0 beta stops when scanning

dans AdwCleaner par regist

Can you share the debug logfile? (click on Tools > Options > tick Debug and do a scan/clean to trigger the bug. Then, share the file C:\AdwCleaner\AdwCleaner_debug.log).  

Re: Version 7.0.2.0 beta stops when scanning

Thanks,

This debug log will help us for sure. We're investigating.

Regards.

Re: Version 7.0.2.0 beta stops when scanning

dans AdwCleaner par jasbg

Hi Again  Made an effort in running Debug - and getting the Log - after latest HangUp of program - in the Heuristic Scanning : -----------------------------------------------------------------------

2017-08-08 23:04:10.094 DEBUG [6148] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-08 23:04:10.095 DEBUG [4460] [MainUI::Entry@1271] [+] Checking for update... 2017-08-08...