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Hello,

If your computer speed really slow downs in 4 days, that should not be an hardware issue.

But we will check :)

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Bye :)

Chapi

in the last 4 days, 5 mins after im opening a program like unity, or opening more than 10 tabs in chrome my computer starts to work very very very very slow (i cant even click on something!). propably you will say its because of malware/viruses or because my computer has little amount of RAM but my computer worked well like 4 days before, can you guys say me what to do? 

thanks,

Someone

Can I ask if I launch  adw cleaner again will it run a scan as I dont want it to as I have just reinstalled my antivirus and yes the em protection is working now . Can I then get the log files without running the scans please .

I checked the total defense under services msc after the em protection got turned off and they were all started so it didnt look like anything had been deleted .The sam...

Hello,

@Rufus415 : Yes, this pop-up informs you that nothing has been found, so nothing will be shown in the logfile nor in the software's interface.

We should indeed hide the message asking to uncheck if the pop-up is shown.

Thanks for your feedback.

edited

check internet explorer's settings, assuming that you are using "internet explorer", and see if "toolslib.net" has been added to IE's "restricted sites" zone.. if so, you will need to remove it from the list of "restricted sites"..

don't ask me how it was added to IE's "restricted sites" zone.. i don't know..

or, it is possible that microsoft has a blocklist for IE where the download is being...

This is used in Online Banking software

Just a little more feedback. After scanning the pop up no malicious software found comes up, but also shown is uncheck what you want to keep. Checking the logfile shows that nothing was found. Checking all the tabs also lists nothing to remove.

Edit here is link to pic

http://postimg.org/image/417a2fu61/

Hello,

Thank for this feedback. We're still investigating...

The missing log-file:

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman,
Update du 19/10/2015
Fichier d'export Registre :
Run by sjb at 12/2/2015 10:12:58 AM
High Elevated Privileges : OK
Windows 7 Home Premium Edition, 64-bit Service Pack 1 (Build 7601)

Recycle Bin emptied (07mn AMs)

========== Software ==========
REMOVES: Adobe Shockwave Player 12.0

========== Registry keys ==========
R...