Re: I'm not sure what to clean/remove.

dans Désinfection par Chapi

Ok, If i understand, you upload the report on the upshare platform.

Sadly we can't access it if you don't give us a link to it.

So can you repeat the upload, and give us the link.

To do that, just follow fr33tux instructions. If you block on any of those instructions, just tell me, and I will make them clearer.

Hello,

Just to help you for the logfile part :

Re: I'm not sure what to clean/remove.

I selected Browsing (the Report is signed by barsim) and Sent the file, where only 1 bug was discovered. It wasn't cleaned yet.

Re: I'm not sure what to clean/remove.

Hi.  Curious work indeed !!!

We all talk about the application itself, but...

...perhaps the bug is in the downloaded catalog ???

 

Bonjour. Fonctionnement vraiment déroutant !!!

Nous mettons tous en cause l'exécutable en lui-même, mais...

... peut-être le bug est-il dans le catalogue téléchargé ???

Re: I'm not sure what to clean/remove.

Hello,

Just to help you for the logfile part :

  • Go to https://up2sha.re/?lang=us
  • Click on "Drop your files here". A window will open, browse to your desktop. Double-click on "ZHPDiag.txt".
  • The file will be uploaded on Up2Sha.re. A link will appear, just below the blue square, in the form "https://up2sha.re/file?f=xxxxxxxx". It's this part you need to copy and paste here.

Regards,

Re: I'm not sure what to clean/remove.

Ran the tool, generated the report, becuase I have no French knowledge, guessed by dropping it to the blue square.

Re: I'm not sure what to clean/remove.

dans Désinfection par Chapi

You gave me the AdwCleaner report, but not the ZHPDiag one, can you follow the previous instructions concerning ZHPDiag to get the report and give it to me ?

Re: I'm not sure what to clean/remove.

dans Désinfection par Chapi

OK, now can you follow the previous instructions concerning a scan with ZHPDiag ?

Re: I'm not sure what to clean/remove.

The Cleaning Report:

# AdwCleaner v5.022 - Logfile created 24/11/2015 at 15:49:43
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : My Computer - MYCOMPUTER-PC
# Running from : C:\Users\My Computer\Downloads\AdwCleaner.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] ...

Re: I'm not sure what to clean/remove.

dans Désinfection par Chapi

Hello,

All theses entries are about : toolbars, extensions and potentially unwanted programs.

You can remove them all by launching again AdwCleaner and choosing the cleaning button.

Can you then post here the cleanning report ?

As AdwCleaner only check for a category of malware, can you follow those instruction to make a deeper analysis of your computer :

  • Download ZHPDiag from Nicolas on h...