Thank you for your attention, I'll check in with you in a few days then! Cheers :)
Thank you for your attention, I'll check in with you in a few days then! Cheers :)
Hello,
I'm working on it closer, and I'll keep you informed asap (48-72hours).
Sorry for the inconvenience, and thanks for your help :)
Thank you for taking the time to work with me on this. It is greatly appreciated.
In the debug log I see SimpleService.exe as a service being killed with no whitelist line under it but it appears that file isn't actually the file that keeps the remote session active anyways.
I manually killed the SimpleService.exe service and the remote session stays active with no problems.
Please see scree...
Ahh yes, my mistake. Here are the two logfiles from a scan I just ran in Debug mode.
AdwCleaner_debug:
2016-09-03 18:38:49 : <INFO> [main] - Saving current options to the configuration file 2016-09-03 18:38:50 : <INFO> [main.gui] - Scan requested 2016-09-03 18:38:50 : <INFO> [scan] - Running from: C:\AdwCleaner 2016-09-03 18:38:50 : <INFO> [scan] - Progress: 0% 20...Hello,
Also, if you still have the software killed, please share the debug log from AdwCleaner:
Best regards,
Hello,
Thanks. I don't really understand: you spoke about a crash, but you have the logfile which shows the clean has completed ?
Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:
- C:\AdwCleaner\AdwCleaner_Debug.log
- C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...
Simple Help from https://simple-help.com/
File requested to whitelist is called SimpleService.exe
Screenshot
Good morning! So I re-ran AdwCleaner in Safe Mode, pressed Clean when it found 30 threats, and was once again prevented from a boot menu upon pressing F8 at startup. Argh!
There is not a file called C:\AdwCleaner\AdwCleaner_Debug.log.
AdwCleaner[C2] looks like this:
# AdwCleaner v6.010 - Logfile created 03/09/2016 at 09:13:48 # Updated on 12/08/2016 by ToolsLib # Database : 2016-09-03.1 [S...
Hello,
So, restoring your modifications prior to AdwCleaner processing has re-enabled the safe-mode access ?
Regarding the crash:
Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:
Hey there,
I'm damn lucky because I had backed up my registry 2 days ago (I forgot until coming across another forum thread.) I just imported it into my registry and although the import did not fully complete (as some elements were currently in use), I WAS able to access the boot menu with F8 and choose Safe Mode after. Whew!
Next thing: AdwCleaner crashed on me at the end as I said, and it h...