comment

on AdwCleaner's page

from p060477, (07 september 2014)

the correct path is:
C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
the new 3.309 adwcleaner tells that there is a virus in it...why?
and why ,if it is true, is not possible to remove it...??

comment

on AdwCleaner's page

from p060477, (07 september 2014)

Hi !
the latest vers 3.309 probably have a bug..cause it always found an issue in c docs and settings all user dati applicazioni windows genuine advantage...
i put the file in quarantine..then i delete it but with a new scan with adwcleaner the file is always there...
with the previous vers of yr tool this did not happene at all...
WHY..??

comment

on AdwCleaner's page

from ****, (02 september 2014)

Also cannot download as Norton blocks and removes it. Here is copy of Norton details:


Filename: adwcleaner[1].exe
Threat name: Trojan.Gen.SMH
Full Path: c:\users\admin\appdata\local\microsoft\windows\temporary internet files\content.ie5\0xz70k18\adwcleaner[1].exe
____________________________
Details
Unknown Community Usage,  Unknown Age,  Risk High

Origin
Downloaded from
 http://download.bleepingcomputer.com/dl/ccc7b1be60ac8b673cbab8cd91aea0c9/5405e713/windows/security/security-utilities/a/adwcleaner/AdwCleaner.exe

Activity
Actions performed: Actions performed: 1
____________________________
On computers as of 
9/2/2014 at 8:45:45 AM
Last Used 
9/2/2014 at 9:49:52 AM
Startup Item 
No
Launched 
No
____________________________
Unknown
It is unknown how many users in the Norton Community have used this file.
Unknown
This file release is currently not known.
High
This file risk is high.
Threat type: Virus. Programs that infect other programs, files, or areas of a computer by inserting themselves or attaching themselves to that medium.
___________________________
http://download.bleepingcomputer.com/dl/ccc7b1be60ac8b673cbab8cd91aea0c9/5405e713/windows/security/security-utilities/a/adwcleaner/AdwCleaner.exe
Downloaded File adwcleaner[1].exe Threat name: Trojan.Gen.SMH
from bleepingcomputer.com
Source: External Media
adwcleaner[1].exe
___________________________
File Actions
File: c:\Users\ADMIN\AppData\Local\microsoft\Windows\temporary internet files\Content.IE5\0XZ70K18\ adwcleaner[1].exe Removed
____________________________
File Thumbprint - SHA:
f303a32ba4a44ae7d25b73f5b6f3f2c3dcf6d9970ebf88de816b399eedce80b1
File Thumbprint - MD5:
Not available

comment

on AdwCleaner's page

from viruseg, (24 august 2014)

False alarm:

C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\fhkmpddbiciimgibbkmimhfognpknmeo
It is absolutely legal extension of the store
https://chrome.google.com/webstore/detail/save-as-mhtml/fhkmpddbiciimgibbkmimhfognpknmeo


C:\Users\User\AppData\Local\Mail.Ru
In this folder, I have installed "Cloud Mail.ru", it need not be removed, it is completely legal and no it does not apply to advertising
https://cloud.mail.ru/

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mail.Ru
And in that folder I have is a shortcut to the legal application "Cloud Mail.ru"
https://cloud.mail.ru/

comment

on AdwCleaner's page

from ****, (17 august 2014)

Hello, my adwCleaner is showing Error Line 3281 "Error: Array variable has incorrect of subscripts or subscript dimension range exceeded." This message appears every time when I examine the system. Already uninstalled and installed it several times and it does not.

comment

on AdwCleaner's page

from ****, (14 august 2014)

Does not detect pricechopper which is a Google Extension that I never added and keeps re-installing after deleted. Would appreciate a fix to detect from Browser. Thank you.

comment

on AdwCleaner's page

from ****, (11 august 2014)

I think I have found a False Positive on 3.304. Scan has flagged AppleChargerSrv in Services and the file AppleChargerSrv.exe
This file has been on my PC since January 2013 from Gigabyte from my Motherboard which was new then. Although I do not use Apple it is not activated in services either. I have scanned the file with malwarebytes and McAfee I have a feeling this is a False Positive. Adwcleaner has never flagged this file before until now

comment

on WinUpdateFix's page

from ****, (10 august 2014)

Bonjour,

Je suis vivement intéressée par le suivi de ce logiciel car il m'arrive d'avoir des problèmes d'installation des mises à jour de Windows 7 ; dans ces cas-là je voudrais pouvoir utiliser l'option de création d'un rapport à envoyer sur le forum d'aide.

Cependant, n'étant pas experte, et à défaut de tutoriel disponible, j'aurais besoin d'informations commplémentaires sur la rubrique "Actions" : pour chacune d'entre elles pouvez-vous m'indiquer ce qu'impliquerait la sélection de l'option ?

Bien cordialement,


EauDeRoche.

comment

on AdwCleaner's page

from libeccio42, (08 august 2014)

Please, I need your help. After scanning my system with your product, I detected the following (from the report)
# AdwCleaner v3.303 - Report created 08/08/2014 at 10:38:47
# Updated 06/08/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Paulo - PAULO-PC
# Running from : C:\Users\Paulo\Desktop\Clean Up\AdwCleaner.exe
# Option : Scan
***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
***** [ Browsers ] *****
-\\ Internet Explorer v0.0.0.0
-\\ Google Chrome v34.0.1847.116
[ File : C:\Users\Paulo\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Found [Extension] : eofcbnmajmjmplflapaojjnihcjkigck
*************************
AdwCleaner[R99].txt - [715 octets] - [08/08/2014 10:38:47]
########## EOF - C:\AdwCleaner\AdwCleaner[R99].txt - [775 octets] ##########

After the scan, Under Chrome found an Extension unknown.(see above)
Selected "Clean" - Program ran for a little then a message appeared:
Aut2Exe has stopped working.
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.

The faulty chrome Extension was not removed. My system is now unstable and had several dumps (blue screen). Avast, ESET, Malwarebytes and other reported nothing, only AdwCleaner.
Again, my system is now unstable, AdwCleaner is detecting that Chrome Extension but does abort before removing it. Any idea of what the problem is.
Please, contact me at padi5star@gmail.com if you have a solution. I will be away from my computer for 10 days, but I can receive emails.
Thank you.

comment

on AdwCleaner's page

from ketkirk, (08 august 2014)

Here is the error message that occurs during the broswer cleanup. It appears to be happening right before Firefox cleanup.

[Window Title]
Aut2Exe

[Main Instruction]
Aut2Exe has stopped working

[Content]
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

[Close program]