Re: New user - puzzling behaviour

Greetings terrypin,

first of all, sorry for the delay of my answer.

1. Deleted folder

I don't understand how I should interpret these entries: ***** [ Folders ] *****

[-] Folder Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio

terrypin, 2015-09-14 07:46:49 (UTC)

Folder is deleted one time but AdwCleaner just made some duplicates by mi...

Re: Adwcleaner White listing

Hello,

 

Sorry for the delay. It will be enabled in the next database update.

Regards,

Re: Please add the button to AdwCleaner.

Hello,

Updates are automatically checked if your computer has an internet connection.

I don't understand what you are trying to tell us with your second post.

Regards,

Re: Some other false positive entries ("New Tab Redirect" Chrome add-on) ?

Hello,

This extension will be removed from the database with the upcoming database update.

Regards,

Re: Pop up saying database corrupt

Hello,

Did you try to clear your temp folder ?

Then, please download AdwCleaner again. Tell me if it helped.

Regards,

Re: Microsoft Edge

Hello,

Edge is currently supported alongside Internet Explorer. If they come to really differ we may handled them separately in the future.

Regards,

Re: submit samples

Hello,

hi & thank you for your tool. is there any documented way to submit malicious samples to be included in future detection?


madperson, 2015-09-08 19:05:31 (UTC)

Nevertheless, don't hesitate to use this forum for submitting feedbacks.

Regards,

Re: Probably FP

Hi,

These FP have been removed from the database.

Regards,

Re: submit samples

Greetings madperson,

sorry we currently haven't any solution to offer for that kind of request but that's a good feature which could be added in the future.

Regards.

Re: HP Client Security Manager détecté par AdwCleaner. Faux positif ?

Bonjour Xplode,

Est-ce que tu as eu l'occasion de regarder les détails du mail que je t'ai envoyé ?

J'espère qu'il ne s'est pas perdu parmi les nombreux autres mails que tu reçois ou parmi les spams.


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