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Hello,

I don't understand if you have already used AdwCleaner or not, so if not :

• Download AdwCleaner and make a scan with it. Then, share the generated logfile here (copy/paste it).

If you've already have:

• Pleasehare the logfile from C:\AdwCleaner\

And:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and a...

Hello,

We'll look deeper:

1. Download FRST
2. Right-click on the file -> "Execute as Administrator"
3. Click on the "Scan" button
4. The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
5. Please host them on Up2Share and share the generated links.

Best regards,

Hi,

I ran adw cleaner on my windows 10 laptop. It removed a lot of bad stuff already (great!). But I still have one service and two files that cannot be removed by adw cleaner. The two files and the service are found by adwcleaner, I click on "nettoyer", but then after restart they still appear on the list.

Here is the report from ADW cleaner :

# AdwCleaner v5.201 - Rapport créé le 01/08/20...

Ok.

• Téléchargez FRST depuis ce lien.
• CLiquez-droit sur FRST.exe > Exécuter en tant qu'administrateur
• Cliquez sur le bouton Scan.
• Deux rapports sont alors générés : "FRST.txt" et "Additions.txt". Hébergez-les sur https://up2sha.re et copiez/collez les liens générés dans votre prochaine réponse.

Merci,

Bonjour,

@Rolandin: Le problème est réglé dans AdwCleaner v6, encore en développement. Pour corriger le problème de la v5, il me faut juste quelques éléments:

Pouvez-vous télécharger SEAF. Clic-droit sur l'icône -> Exécuter en temps qu'Administrateur.

Dans le champ de recherche, entrez "sqlite3.dll". Cliquez sur "Lancer la recherche".

Un rapport s'ouvre à la fin, envoyez le ici. Il contiend...

Ok.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

Hello,

I'll try to help you on that.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Then, did your antivirus ha...

I am unsure of exactly what happened but I started noticing that my usual sites looked different and the addresses for them had also changed in the address bar. I could type in www.hotmail.com and it would redirect me to https://dub126.mail.live.com/default.aspx?rru=inbox everytime. I started using F12 developer tools to look at the webpages and their sources. I noticed that they all were not t...

Hello,

Ok :) So problem solved ?

If so, you can use DelFix to uninstall the used tools :

• Download DelFix from Xplode on your desktop.
• Launch it with administrator rights.
• Select all the option except the one proposing to save the registry.
• Then click on the "Execute" button.
• When everything is finish, the software will close itself.
• Then a report appear on the notepad, please copy paste...

Hello,

Hm, it seems that your proxy is no longer working. We'll remove it with the following, then tell me if your network connection is working. If so, you may reconfigure your proxy if needed.

• Please download ZHPFix - Go on the download page of ZhpFix, click on the blue button "Download Now".
• Launch it with right click : "launch as administrator",
• Follow the instructions during the instal...