Rechercher

Hello,

AdwCleaner has two functions to avoid problems with false detections, first it has a scan only method, that allow us to see what it will delete, and second, it has a quarantine function for when a mistake occcured.

I'm here to help you, and to be sure that all items detected by AdwCleaner must be delete, I will need more data about them. So can you post us the entire log file ?

You ca...

Hi,

This time the program did not find any malicious files and no error sign. This time it generated the log file you mentioned, it seems very huge so I uploaded it to the same place as last time.

https://up2sha.re/file?f=CC1ScbuE2eky

Hi,

In fact there is an error with a COM module that your computer doesn't seem to have / find. Instead of making the program crashes when it can't find this module, I just bypass it and the scan can complete.

Moreover, you should have a file called "COMError.log" located at C:\AdwCleaner, can you post it's content ?

Regards,

Xplode.

Hi,

I can't run the latest debug.exe so I am adding the latest log that it created. My Avast blocks this and I can't find it in its virus chest to make an exception.

The error message it gives is as simple as the others I earlier uploaded exept that the line number is different.

JSMN initialized
Struct created
Struct initialized
[Error] Object not created (-2147221164)
[Error] Object not cr...

Hello,

After restarting the computer, ADWCleaner is not there anymore so I had to reinstall the application.

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grynfindore, 2015-11-11 17:06:51 (UTC)

Is that occurred when you launched the Cleaning process ?

Did you find your missing work folder on the quarantine manager ? Can you tell me its name and where it was located ?

Also, could you upload the quarantine.log file stored into C:\AdwC...

Greetings grynfindore,

you should be able to recover deleted files thanks to the Quarantine. Here is how to use it :

• On the top menu, click on Tools > Quarantine manager;
• Every deleted elements are moved to the quarantine. They can be restored if necessary. Click on Restore will restore checked elements.

Regards.

Can you find this adware on your Programs and Features? If you can see it there, you will be able to uninstall DNS Unlocker from your computer. And then you need to check if malicious browser extensions haven been added to your Chrome. You can get rid of it by following the removal guide in this post.

Hello can you post us the entire log file ?

You can find it in C:/AdwCleaner/AdwCleaner[SX].txt where X is a number.

Chapi

Hello,

Can you give us the log file, we it, I will be able to help you.

You can find it in C:/AdwCleaner/AdwCleaner[SX].txt where X is a number.

Chapi

Hello Alexander13,

Normally, ADWCleaner is able to remove adware even on 64-bits computers.

In fact I suspect that if the adware is not remove, it is because ADWCleaner don't know him yet, but if it is the case I will warn it's developper.

To be sure, I need the ADWCleaner log, you will find him in :

• Can you please go in C:\AdwCleaner, you might find the log in here. Just post it's content ...