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Hi,

Can you retry this version : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_DBG.exe in DEBUG mode and post the content of the debug logfile?

Regards,

Xplode.

Hi

I dragged and dropped the file as a .rar file and it gave me this link, hope its ok now

https://up2sha.re/file?f=0d3B3RdPp57R

Thank you for your email.

After restarting the computer, ADWCleaner is not there anymore so I had to reinstall the application. Then I tried Tools - Quanrantine Manager. I picked the file and clicked Restore but nothing happened. Does it mean it has been lost forever ?

I am freaking out now since it has been my work folder. Is there any other way to restore it ?

Thanks.

Hello,

This bug will be fixed in v5.020. It can also occurs on Windows Vista under certains circonstances.

Sorry for the inconvenience,

App Error: Instruction in "0x0041eeaa" reference to mem in "0x02031000", can't "read". OK to end program.

Version 5.016 works ok. By the way, when one accepts to DL new version the old one gets deleted, thats annoying, (because if by any reason DL is not succesful or as in this case, new program doesn't work, it's imposible to return to older version). Old version should be renamed to adwclean...

Greetings grynfindore,

you should be able to recover deleted files thanks to the Quarantine. Here is how to use it :

• On the top menu, click on Tools > Quarantine manager;
• Every deleted elements are moved to the quarantine. They can be restored if necessary. Click on Restore will restore checked elements.

Regards.

Brilliant. Can confirm Norton released adware from quarantine and icon appeared on my desktop this morning. Many thanks.

Hi,

Can someone pls help me to recover one of the folder that has been deleted by ADWCleaner ? I am freaking out now since it is my important work folder.

Pls help me to recover the file.

Thank you.

Hello,

It should be fixed :

Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products:

	5E5AF17D82EC74646B33587B54F94D4A - adwcleaner_5.019.exe


The updated detection(s) will be distributed in the next set of virus definitions, available via LiveUpdate or from our website at http://se...

Hello can you post us the entire log file ?

You can find it in C:/AdwCleaner/AdwCleaner[SX].txt where X is a number.

Chapi