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Seeking help from the tech community! 

Computer background:

Windows 10 Home

First Virus Protector: McAfee (full) - Nothing found Currently uninstalled

Second Protector - AdwCleaner - Cleaned up items, but they return upon reboot 

Third Virus Protector: Ad-aware (full) - Cleaned up some stuff, but did not identify AdwCleaner items Currently Installed

Fourth Protector - HitmanPro (free) - ...

bonjour,

il n'y a pas de probleme concernant le délais.je sais bien que vous avez une vie a coté et il n'y a pas que moi sur le forum.C'est pour cela que je me manifeste de temps en temps :)

je viens de terminer le rapport:

j'ai repasser ADW mais toujour pareil.

voici le rapport:

Malwarebytes Anti-Malware www.malwarebytes.org

Date de l'analyse: 06/10/2016 Heure de l'analyse: 17:48:15 Fich...

Thanks fr33tux, here is the log:

1. ========================= SEAF 1.0.1.0 - C_XX 2.  3. Commencé à: 06:43:11 le 06/10/2016 4.  5. Valeur(s) recherchée(s): 6. dnsapi.dll 7.  8. Légende: TC => Date de création, TM => Date de modification, DA => Dernier accès 9.  10.  11. ====== Fichier(s) ====== 12.  13.  14. "C:\Windows\System32\dnsapi.dll" [ ARCHIVE | 499 Ko ] 15. TC: 25/08/2016,07:11:35 | T...

• Désinstalle McAfee Security Scan Plus, il est inutile.
• Ouvre le Bloc-notes (Démarrer => Tous les programmes => Accessoires => Bloc-notes).
• Copie-colle le texte disponible à cette adresse dans le Bloc-notes.
• Enregistre le fichier sur ton Bureau (au même endroit que FRST) sous le nom fixlist.txt
• Lance FRST (Sous Windows Vista/7/8/10, clic droit sur FRST > Exécuter en tant qu'admin...

Hello,

Can you do the following to look for "dnsapi.dll" files on your computer ?

• Download SEAF : https://toolslib.net/downloads/viewdownload/155-seaf/
• Right-click on the icon -> Execute as Administrator.
• In the search field, type "dnsapi.dll".
• Then, start the search. A report will open when the search is over (it contains the search results). Please share it here.

Best regards,

As the title suggests. I believe this virus is responsible for Windows Defender not being to update its definitions or run at all. Log:

# AdwCleaner v6.020 - Logfile created 05/10/2016 at 20:24:47
# Updated on 14/09/2016 by ToolsLib
# Database : 2016-10-03.1 [Server]
# Operating System : Windows Embedded 8.1 Industry Pro  (X64)
# Username : Jamie - JAMIES-PC
# Running from : C:\Users\Jamie\Do...

Thanks for your reply. There was one more thing that wasn't working that I forgot to mention, the HP Simple Pass fingerprint reader for logging in. There may have been more. Fortunately I did have a system image, and I restored everything. I have to say I was more than surprised that 18 items were flagged for deletion, I have MalwareBytes and AntiExploit Premium running, I am very picky when it...

# DelFix v1.013 - Logfile created 04/10/2016 at 22:00:41
# Updated 17/04/2016 by Xplode
# Username : Lewlew - BLACKHOLE
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)

~ Activating UAC ... OK

~ Removing disinfection tools ...

Deleted : C:\FRST Deleted : C:\AdwCleaner Deleted : C:\RegBackup Deleted : C:\TDSSKiller.3.0.0.44_27.07.2015_01.54.57_log.txt Deleted : HKCU\conso...

Hello,

Sorry for the delay.

Can you share more informations with FRST ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Hello,

Ok. We'll need to remove the conflicting file:

First, we'll remove AdwCleaner:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it...