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Hello,

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

Hello,

What do you mean by "I just know running adwcleaner and cleaning the registry items that popped up now renders my Astrill openweb service useless." and "Now VPN service is not able to work in openweb." ?

You do not succeed to reach any website ?

Did you try the following command in cmd.exe (launch it through the "start menu" and enter the following command) :

ping 8.8.8.8

Does it w...

Hello,

The Chrome (and derivative browsers) preferences are now handled by the option "Reset Chrome Preferences".

The files or folders are still listed as usual, in their respective tabs ("files", "folders").

Please refer to the documentation if needed : https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Best regards,

Hello,

The dump shows that the BSOD is also linked to PRSvc.exe.. Can you share the associated logfile from AdwCleaner ?

Best regards,

Hello,

Can you give us more details ?

What do you mean by "no control" ? "They" ?

Best regards,

Hello,

AdwCleaner is signed since v5.109...

Did you download it from ToolsLib or from another source ?

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fr33tux, 2016-04-25 14:17:35 (UTC)

That is exactly what I needed to hear. Thanks! Yes, I download only from ToolsLib. The versions that were being caught were all prior to v5.109. Thanks again!

Hello,

AdwCleaner is signed since v5.109...

Did you download it from ToolsLib or from another source ?

Hello,

Can you download and execute https://toolslib.net/downloads/viewdownload/205-winsockanalyzer/

You'll get a logfile beginning by "Winsock" in C:\, please share it here (by copy/pasting it or by hosting it on U2S and sharing the generated link here).

Best regards,

Hello,

It's the same "problem" than here - the latest database includes the fix, so you'll need to update it. It should be automatic when you click on [Scan]. Otherwise, please uninstall/reinstall AdwCleaner (by launching it -> "Uninstall") from there : https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Best regards,

Hello,

Sorry for the delay.

You have a Dell computer, don't you ? It may be a corner case with some Dell processes and AdwCleaner..

In the meantime, to be sure that you get the latest database version, can you copy/paste here the content of AdwCleaner scanning logfile (from C:\AdwCleaner\) ?

Best regards,