I redacted the links to your logfiles in your precedent message since they contained some "sensitive"/"private" informations.
I analyze the logfile and come back to you with more informations.
I redacted the links to your logfiles in your precedent message since they contained some "sensitive"/"private" informations.
I analyze the logfile and come back to you with more informations.
Here are the logfiles (sorry for the delay to answer) :
https://up2sha.re/file?f=XXXXXX
https://up2sha.re/file?f=XXXXX
Hello,
Something else seems to recreate the key. I'll look with a ZHPDiag report :
Best regards,
Yes, but your computer doesn't seem to have some remainings, so we need to spot what is re-creating this folder at each reboot.
Since I didn't see it with ZHPDiag, we'll try with FRST :
Hello,
Thanks.
Relaunch AdwCleaner, and in the Options menu, be sure "Activate the debug mode" and "Reset Chrome preferences" are both checked.
Then, click on "Cleaning". If there is a BSOD, just reboot.
You'll then have a logfile in C:\AdwCleaner\AdwCleaner_dbg_xxxxxx.log, please share it as above.
Best regards,
OK Here it is:
# AdwCleaner v5.112 - Logfile created 19/04/2016 at 05:34:03
# Updated 17/04/2016 by Xplode
# Database : 2016-04-19.1 [Server]
# Operating system : Windows 10 Home (X64)
# Username : Steve - STEVESPC
# Running from : C:\Users\Steve\Downloads\adwcleaner_5.112.exe
# Option : Scan
# Support : http://toolslib.net/forum
***** [ Services ] *****
Service Found : swdumon
***** [ Fo...
Hello,
Can you relaunch AdwCleaner, click on "Options" -> check "Activate the debug mode". Then, be sure the database is updated and click on "scan".
Please share the logfile here..
OK here it is:
Windows PowerShell Copyright (C) 2015 Microsoft Corporation. All rights reserved.
PS C:\Users\Steve> Get-Process
Handles NPM(K) PM(K) WS(K) VM(M) CPU(s) Id SI ProcessName
------- ------ ----- ----- ----- ------ -- -- -----------
659 41 88744 20340 483 31.63 7860 1 Adguard
1230 65 173272 44460 514 ...
Bonjour,
Alors si on essaye de résoudre ce problème, il va falloir être sur que je sache exactement ce qui t'arrives.
Alors pour commencer, peux-tu faire une capture d'écran de la fenêtre transparente que tu as lorsque tu lances l'explorateur. Tu peux héberger l'image sur up2sha.re par exemple.
Tu es actuellement sous Windows 8.1, l'as-tu acheté comme ça, ou as-tu effectué la mise à jour de ...
Bonjour,
mon choix est fait, j'ai decider de choisir la premiere solution.
j'attend votre reponse.
PS : il ne faut s'attendre a une reponse de ma part avant au moins 18h.
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