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hi Several weeks ago a had an issue with malware in Firefox and CHROME.

I opened a thread in this german Firefox forum: http://www.camp-firefox.de/forum/viewtopic.php?f=1&t=114723

We tried several times to remove the malware with some tools (ADW cleaner and tools like MBAM and JRT).

It didnt work so the moderators told me to refresh firefox (see https://support.mozilla.org/en-US/kb/refresh-f...

Bonjour,

Excusez-moi du délai de ma réponse. Si vous voyez que le délai de réponse ou prise en charge dépasse trois jours, n'hésitez pas à poster un petit rappel.

1. Via le menu Démarrer, tapez "cmd.exe" et validez par [Entrée]
2. Tapez "ping 151.80.7.164", validez par entrée
3. Faites une capture d'écran du résultat

Ensuite, désinstallez McAfee via le panneau de configuration.

Une fois fait, on va...

Ok, so I've made a more detailled explanation (all the links refer to a picture with what to do) :

• Go on the download page of ZhpFix, click on the blue button "Download Now".
• https://www.dropbox.com/s/miktm5xqucqn0fj/download1.png?dl=0
• Save the file where do you want :
• https://www.dropbox.com/s/olclwpis5hbdmds/download2.png?dl=0
• Launch it with right click : "launch as administrator" :
• htt...

I used ADW cleaner today, since i accedently opened a link on Facebook. I paniced and scanned my pc with antivirus, then ADW. I did it twice and i always get the message 

:: "Tracing" keys removed :: Winsock settings cleared What does this mean? Is it a deffault to have this msg in the logg? After cleaning the pc?

Ok, If i understand, you upload the report on the upshare platform.

Sadly we can't access it if you don't give us a link to it.

So can you repeat the upload, and give us the link.

To do that, just follow fr33tux instructions. If you block on any of those instructions, just tell me, and I will make them clearer.

Hello,

Just to help you for the logfile part :

• Go to https://up2sha.re/?lang=...

Hello,

Just to help you for the logfile part :

• Go to https://up2sha.re/?lang=us
• Click on "Drop your files here". A window will open, browse to your desktop. Double-click on "ZHPDiag.txt".
• The file will be uploaded on Up2Sha.re. A link will appear, just below the blue square, in the form "https://up2sha.re/file?f=xxxxxxxx". It's this part you need to copy and paste here.

Regards,

Ok, so just open the logfile by using notepad, then use CTRL + A to select the whole text, then CTRL + C to copy it, then in your answer, use the icon "add an extract of code" between add an image and add an array.

Then paste the code in it with CTRL + V.

If you don't find the "add an extract of code" function, just paste the contents of the log in your answer.

Chapi

Merci postodevil je ne connaissais que ce lien  "Des mises à jour pour Windows XP jusqu'en 2019, grâce à... des hackers !"  http://www.zebulon.fr/actualites/13655-windows-xp-xp-support-2019-hackers-pirates-microsoft.html?utm_source=newsletter&utm_medium=email&utm_campaign=newsletter-31-05-2014

mais je ne me suis pas penchée sur le problème.

Même cas que @bodisson et même message d'erreur, les autres versions fonctionnaient bien sour XP pro 32bits mais la version 5.020 ne s'ouvre pas.

Message d'erreur pour info ?

Type de l'événement :    Erreur Source de l'événement :    Application Error Catégorie de l'événement :    Aucun ID de l'événement :    1000 Date :        13/11/2015 Description : Application défaillante adwcleaner_5.020...

Ok, I think we can try something.

Open a CMD prompt ( Start -> cmd.exe ) , then type :

for %x in (c:\windows\system32\*.dll) do regsvr32 %x /s

Press [Enter] , wait until it's finished then try running the current AdwCleaner version ( this one : https://toolslib.net/downloads/viewdownload/1-adwcleaner/ )

Do you have the error message?

Regards,

Xplode.