Re: ADWcleaner wants to remove Reimage Repair

on AdwCleaner by rei

Thanks for the support alowe56.  Reimage has been playing by strict guidlines for just over 1 year now.  I am very confident in how the operation is run today.

Destrio5 - Hard not to laugh at that comment as pretty much everyone with a 5th grade education puts 2 spaces after a period.  As you an see online, we don't do much (or any) damage control on user feedback.  We also wouldn't pose as a ...

Re: ADWcleaner wants to remove Reimage Repair

on AdwCleaner by rei

Hi There,

My name is Steve and I handle the Reimage Repair operations.  We're big fans of Adwcleaner and would like to address this thread directly in hopes of some feedback.  

 

Over the years Reimage was subjigated to years of online abuse, bundling, browser extention and POP traffic.  Since 2015 we have stopped all bundling efforts, search takeover and anything that would be considered un...

Re: Detects but does not clean -- Infolinks in Chrome Browser

Hello,

My name is Sarah and I'm a support representitive here at Infolinks.

You must be mistaken or misinformed, since Infolinks is not an adware, software, virus or a malware of any kind. We're an online advertising platform that appears only on websites that sign up with us, and we do not allow content that in our opinion can be deemed as negative in nature, illegal or offensive in any way....

Re: adware removal problem with adware cleaner tool

Bitdefender 60-Second Virus Scanner

it is just a quick check tool but not an virus scanner and I had uninstalled now

Cezurity Antivirus Scanner
Cezurity Antivirus Scanner v4.2

yeah that is my new anti-virus /1 ! and I had uninstalled now

ESET Online Scanner

it is just an online scanner and I had uninstalled now

Malwarebytes Anti-Malware

isn’t an anti-virus however I had to unstalle...

Re: adware removal problem with adware cleaner tool

 

I have only one anti-virus program installed on my system and all the others is a Portable Security tools ! they can not be uninstalled it !


gamezertruth, 2016-09-15 16:17:55 (UTC)

 

and note what you see is not a anti-virus software but it is just a Portable anti-malware scanners ....


gamezertruth, 2016-09-15 16:17:55 (UTC)

From the list of your installed programs:

Bitdefender...

Re: adware removal problem with adware cleaner tool

1) There should be only one antivirus program in system!

 2) I recommend to uninstall this:

Bitdefender 60-Second Virus Scanner, ESET Online Scanner v3, Malwarebytes Anti-Malware version 2.2.1.1043, SUPERAntiSpyware. Also there are drivers from McAfee. Them also should be cleaned.

Traces from whole bunch of antivirus tools, like UVK - Ultra Virus Killer, Zemana, RogueKiller, ZHPCleaner, Tre...

Re: adware removal problem with adware cleaner tool

1) There should be only one antivirus program in system!

 2) I recommend to uninstall this:

Bitdefender 60-Second Virus Scanner, ESET Online Scanner v3, Malwarebytes Anti-Malware version 2.2.1.1043, SUPERAntiSpyware. Also there are drivers from McAfee. Them also should be cleaned.

Traces from whole bunch of antivirus tools, like UVK - Ultra Virus Killer, Zemana, RogueKiller, ZHPCleaner, Tren...

Strange behaviour

Hi,

1.Ran avast! full scan-->no threats found.

2.Ran F-secure online scan-->1 threat removed

3.Ran eset online scan-->3 threats found, did not finish because the UI turned into black lines where the instructions were.

4.Ran MalwareBytesAntiMalware full scan (not the recommended one)-->no threats found.

5.Ran the latest AdwareCleaner-->15 threats found and cleaned, see the copy of log file....

Re: AdwCleaner has stopped me from booting into safe mode

Ahh yes, my mistake. Here are the two logfiles from a scan I just ran in Debug mode.

AdwCleaner_debug:

2016-09-03 18:38:49 :     <INFO>    [main] - Saving current options to the configuration file 2016-09-03 18:38:50 :     <INFO>    [main.gui] - Scan requested 2016-09-03 18:38:50 :     <INFO>    [scan] - Running from: C:\AdwCleaner 2016-09-03 18:38:50 :     <INFO>    [scan] - Progress: 0% 20...

Re: AdwCleaner has stopped me from booting into safe mode

Hi, thanks for responding.

Well that should be good news!

Is the log file the same as the application file in Malwarebytes? It is not very detailed....

 

Here is the last file of the last scan I did (of several):

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 31/08/2016 Scan Time: 3:25:56 PM Logfile: mbam.txt Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.08.31...