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Hello,

Sorry for the delay !

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

While I'll read the logfile, please do the following:

Download fixlist.txt file and save it to the Desktop.

NOTE. It's imp...

Hello,

Sorry for the delay. As expected, there's nothing here saying that AdwCleaner has damaged the elements you mentionned above..

Hello,

Sorry for the delay.

If you create a file "test.html" on your desktop, double-click on it: Which software opens it ?

Hello,

Nothing in the logfile indicates that your sound problem has been caused by AdwCleaner..

Hello,

You've already used another topic to ask for help: https://toolslib.net/forum/viewthread/8982-new-october-2016-adwcleaner-cleans-identified-issues-and-the/?p=1#!messageId-9052

Please use only one topic, here. Someone will answer in three days at most.

Can you share AdwCleaner logfiles ?

Regards,

Hello,

This logfile extract shows that Google Chrome is scanned by AdwCleaner, but nothing was detected.

Best regards,

Hello,

can you give us some more details like the name of the fake anti-malware ?

Thanks.

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cocochepeau, 2016-10-09 13:40:24 (UTC)

Hi

Can I share the info here in public or share it with you in elsewhere ?

Hello,

can you give us some more details like the name of the fake anti-malware ?

Thanks.

Hello,

I have exactly the same problem :

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Acronis\True Image\Outils et utilitaires\Monter une image.lnk

Isn't it a false positive ?

This appeared since ADWCleaner v.6.020

Yours, sincerely

Hello,

Sorry, the logfile extract is shrunked. Is it possible to host the whole logfile on https://up2sha.re/ and share the generated link here ?

Best regards,