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Hello,

False positive have been removed from the database.

Regards,

I ran AdwCleaner to help eliminate some issues I have encountered and v5.013 incorrectly deleted at least two folders, following are the two lines from the log.

[-] Folder Deleted : C:\CommonShare
[-] Folder Deleted : C:\Program Files (x86)\Rightword Enterprises

The CommonShare folder was created by me for CodeTwo support to sync Outlook catagories across my personal systems. Rightword Enter...

Hi,

Of course, the same error occurs with Debug Mode enabled, but there will be created a special logfile under C:\AdwCleaner . Just as a note: I'm not talking about the logfile from AdwCleaner where adware elements are shown.

Are you 100% sure that there is no file like C:\AdwCleaner\AdwCleaner_dbg_XXXX.log there?

When does this problem appear? After pressing Scan or Clean button?

Thank...

I've had one or two infections that AdwCleaner could not remove from Edge.  The last few or so, I have been able to remove by re-installing Edge completely.  It will remove all data from Edge (history, favorites, cookies, etc), but here is a tool to re-install Edge:  http://fatt.xyz/programs/reinstall-microsoft-edge/

Hello,

I will help you to remove all malware from your computer.

To start, we need more informations about your computer.

So can you please start by doing an ZHPDiag scan :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share
• Then post the link in your reply

With that log file we will be able to under...

Hello Gottschalk,

I will help you to remove all malware from your computer.

To start, we need more informations about your computer.

So can you please start by doing an ZHPDiag scan :

• Download ZHPDiag from Nicolas on is website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share
• Then post the link in your reply

With that log file we will be abl...

Hi, adwcleaner say that this firefox extension {b9acf540-acba-11e1-8ccb-001fd0e08bd4}.xpi is Ad/Malware, but it is the orginal "Easy Youtube Video Downloader Express 9.02" from Addons Mozilla.org 

https://addons.mozilla.org/de/firefox/addon/easy-youtube-video-download/

So i think it is false positive. Please fix it. Thanks

One more false positive in Tasks section:

Задание Найдено : ASUS Splendid ColorU

And here line from RSIT log:

C:\WINDOWS\system32\tasks\ASUS Splendid ColorU - C:\Program Files (x86)\ASUS\Splendid\ColorUService.exe 

And here from FRST log same system:

Task: {18BB4FA0-1AD7-4E4C-A06C-88D406A531A6} - System32\Tasks\ASUS Splendid ColorU => C:\Program Files (x86)\ASUS\Splendid\ColorUService...

Can you add removal of DNSUnlocker into ADW Cleaner please.

All of the resources avaliable say run ADW Cleaner however it is still not getting removed.

Sorry for the repost, the original was in french and i had not converted the page.

As per the other post I will work on aquiring logs from the affected pc's.

# Username : Removed - Removed
# Running from : C:\Users\Removed\Desktop\AdwCleaner (1).exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

Folder Found : C:\ProgramData\CCH Small Firm Services
Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCH Small Firm Services Folder Found : C:\Users\Removed\AppData\Local\CCH Sm...