Firefox-Addon "Super Drag": false detection?

hi Several weeks ago a had an issue with malware in Firefox and CHROME.

I opened a thread in this german Firefox forum: http://www.camp-firefox.de/forum/viewtopic.php?f=1&t=114723

We tried several times to remove the malware with some tools (ADW cleaner and tools like MBAM and JRT).

It didnt work so the moderators told me to refresh firefox (see https://support.mozilla.org/en-US/kb/refresh-f...

Défaut sur Google

bonjour 

J'ai un problème récurent sur google.

j'ai utiliser c cleaner ,malewarbytes, zhpCleaner et adwcleaner,ce dernier est le seul qui me permet de me reconnecter.

je joint les fichier supriner par adwcleaner.au prochain démarage

# AdwCleaner v5.023 - Rapport créé le 06/12/2015 à 11:17:46
# Mis à jour le 30/11/2015 par Xplode
# Base de données : 2015-12-03.1 [Serveur]
# Système d'exploi...

Re: Strange weired Intermittent Background Sound in my laptop speakers

Hello,

Please share me the ZHPFix logfile (it should be on your desktop).

For the speakers, you can also try with headphones. If you can't get one, we'll try to investigate with the drivers.

Re: Strange weired Intermittent Background Sound in my laptop speakers

Hello,

So, I don't see anything who could create such an issue for the speakers.. It's really strange. Does the problem persists when you plug external speakers ?

We have some stuff to remove :

  • Download ZHPFix here,
  • Copy the whole lines below, including "Script ZHPFix" :
Script ZHPFix:

HKLM\SOFTWARE\Wow6432Node\McAfee.com
HKLM\SOFTWARE\Wow6432Node\Norton
HKCU\SOFTWARE\MCAFEE
O43 - CFD: 29...

Re: hitman pro

Hello,

I will help you to clean your computer.

First thing you need to know is that to do that, we won't use every tools existing praying that this would be enough.

That is not a good way to eradicate malware. Instead, we will use first a diagnostic tool, and when we will know what is in your computer, we will use the tool designed for removing that malware. So please, stop running every too...

Re: Strange weired Intermittent Background Sound in my laptop speakers

on Disinfection by ****

Hi Fr33tux: 

here is the report file afetr performing a scan with ZHPDiag:

 

https://up2sha.re/file?f=tzGBRPtxbXmd

 

the sounds is like some vibrating voice that make a part of video sounds not clear.

 

thank you

hitman pro

on AdwCleaner by ****

i appreciated the adwcleaner and jrt.exe files.  the hitman pro site let me use download.com.  I clicked the direct link instead.  I thought download.com injects pup software?  should a warning be on your site ot to use download.com?  

I also cleaned everything the adw and jrt exes showed me and crossed my fingers that it would not crash my system.  is that safe?

i already had malware bytes M...

Re: Plus de connexion depuis un scan ADW cleaner

Bonjour,

Excusez-moi du délai de ma réponse. Si vous voyez que le délai de réponse ou prise en charge dépasse trois jours, n'hésitez pas à poster un petit rappel.

  1. Via le menu Démarrer, tapez "cmd.exe" et validez par [Entrée]
  2. Tapez "ping 151.80.7.164", validez par entrée
  3. Faites une capture d'écran du résultat

Ensuite, désinstallez McAfee via le panneau de configuration.

Une fois fait, on va...

Re: Adwcleaner not working with XP SP3

Hello,

Thank for this feedback. We're still investigating...

Re: False Positive for GeekBuddy

Hello,

Can you provide the GeekBuddy detections from AdwCleaner ?

As rufus415 said, GeekBuddy is often bundled with other software and installed without any user consent. If you are a Product Manager, I hope that you'll take note of this remark and stop to distribute GeekBuddy using such a tendancious way.

Regards,