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HI..the same problem occured with me

this is my debug log file

https://up2sha.re/file?f=7dqA4jZxT9SU

please fix this issue..thank you

Hello,

Sorry to read this.

- Can you share the scan logfile?

Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Best regards,

I'm using Adwcleaner 6.030 on windows 10. I manage to scan without any problem, but then while cleaning the files the program just freezes and doesnt respond. I can't get rid of this virus like this.

Greetings,

Sorry for the late answer.

Firstly, I'll need you to run a scan with AdwCleaner:

• Download AdwCleaner from here: https://toolslib.net/downloads/viewdownload/1-adwcleaner/
• Launch it and then click on "Scan" button;
• At the end of the scan, a logfile will be generated;
• Please, click on "Logfile" button;
• Then, double-click on the most recent entry from the list and past its content...

Bonjour cocochepeau,

Thanks for your response.

First I should explain that in the last hour, I downloaded Malwarebytes (free) from Softpedia (http://www.softpedia.com/dyn-postdownload.php/4da55095eb250a3742025ebdcf058222/580a4e8d/13ebe/0/1?tsf=0

...and something was found and removed from Firefox. It wasn't named 'Bing' but Bing has now been removed.

I had previously tried changing the defa...

Unlike Reimage, cleaning with Malwarebytes or AdwCleaner is free.

The best thing you can do is delete your company.

Sorry I meant to include a link to the Agdata website:

https://www.agdata.com.au/

thank your for the help.

Malwarebytes Anti-Malware

www.malwarebytes.org



Scan Date: 2016-10-16

Scan Time: 20:31

Logfile: 2016_10_16_AP_Logs.txt

Administrator: Yes



Version: 2.2.1.1043

Malware Database: v2016.10.16.07

Rootkit Database: v2016.09.26.02

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled



OS: Windows 7 Servic...

Bonjour,

Voici le dernier rapport du 10/10 que j'ai trouvé dans l'explorateur mais qui n'est pas listé pour la restauration.

# AdwCleaner v6.021 - Logfile created 10/10/2016 at 18:34:03 # Updated on 06/10/2016 by ToolsLib # Database : 2016-10-07.1 [Server] # Operating System : Windows 7 Ultimate Service Pack 1 (X64) # Username : LULU - LULU-PC # Running from : C:\Users\LULU\Downloads\adw...

Seeking help from the tech community! 

Computer background:

Windows 10 Home

First Virus Protector: McAfee (full) - Nothing found Currently uninstalled

Second Protector - AdwCleaner - Cleaned up items, but they return upon reboot 

Third Virus Protector: Ad-aware (full) - Cleaned up some stuff, but did not identify AdwCleaner items Currently Installed

Fourth Protector - HitmanPro (free) - ...