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Sorry for the long delay. Had to wait for another customer who uses AOL. Here's a link to the log file.

Hi newbie here! I'm using 5.025 Adwcleaner on a Dell XPS with Windows 10. When I hit clean, it crashes and reboots with a Critical_Processes_Died. Is there any way around this? Thank you.

Hello,

Infortunately, we don't have any other efficient solution at a short-term than renaming your the folder/key..

Sorry,

bonsoir Chapi

Non toujour pas de connection au démarage donc un petit cou de ADWcleaner. Il mais toujour du temp a trouver la connection 15 /20 seconde.

 lors du scanne il ne trouve rien.je lui demande de nétoyer il ne trouve rien .Il redémare le pc et la ça fonctionne 

Je te joint le ping   et ADWcleaner   : https://up2sha.re/file?f=12293C9Qx0cF

                                            ...

Hello. Newbie here. Any updates on this problem? I run Windows 10 on Dell XPS and Adwcleaner 5.025 causes mine to crash, reboot with critical process died message. Thank you!

hi!

first thxs so much indeed for yr reply!

here is the report you ask:

# AdwCleaner v5.025 - Creato file registro eventi 15/12/2015 in 07:42:02
# Aggiornato 13/12/2015 da Xplode
# Database : 2015-12-13.2 [Server]
# Sistema operativo : Windows 10 Home  (x64)
# Nome utente : Luca - PC
# In esecuzione da : D:\DESKTOP\ANTIVIRUS\ADWCLEANER\adwcleaner5.025.exe
# Opzione : Analisi
# Supporto : ht...

Thank you for your suggestion, rufus, I was considering this as well.

Is there a way I could receive guidelines from the Xplode team to prevent our product to be flagged if the detection cannot be fixed in our case ?

EDIT: Here is the detection log: http://pastebin.com/jxGFeXzj

Thank you for your help

Hello,

hi!

first lots of thxs and compliments for yr work and yr precious time you gift to us!

Thanks :)

1) since vers 5.0 there is no mnore the -ie tab-..but only the firefox and chrome tab..why..?

-> https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

IE configuration is almost fully stored in the windows registry, that's why the detections are now listed in this ...

hi!

first lots of thxs and compliments for yr work and yr precious time you gift to us!

1) since vers 5.0 there is no mnore the -ie tab-..but only the firefox and chrome tab..why..?

2)since the latest 5.0.23 up to last 5.0.25 the prog finds me a tool:driver easy that i found installed on my pc..

   maybe is a false positive..??

thxs so much again!!

cheers!

Bonsoir Léon,

On va s'en sortir, AdwCleaner ne fais pas de magie noire, si il fais quelque chose qui restaure la connexion, on va réussir à le faire nous aussi, et de façons pérenne !

1. Alors pour commencer est-ce que quand tu as un problème de connexion, Windows te le notifie dans la barre des taches ? Avec un triangle jaune sur l'icole du wifi par exemple ?

    

2. On va refaire un script ZH...