Re: AdwCleaner suddenly stops

Hi,

There is no COMError.log file at that location.

Re: AdwCleaner suddenly stops

Hi,

There is no COMError.log file at that location.

Re: AdwCleaner suddenly stops

Hi,

In fact there is an error with a COM module that your computer doesn't seem to have / find. Instead of making the program crashes when it can't find this module, I just bypass it and the scan can complete.

Moreover, you should have a file called "COMError.log" located at C:\AdwCleaner, can you post it's content ?

Regards,

Xplode.

Re: AdwCleaner suddenly stops

Hi again,

This time it ran completely as I had always seen without showing any error :) Was there a bug in the program, or my laptop was causing it not to run properly?

 

Re: ADWCleaner deleted my important folder

Hello,

After restarting the computer, ADWCleaner is not there anymore so I had to reinstall the application.


grynfindore, 2015-11-11 17:06:51 (UTC)

Is that occurred when you launched the Cleaning process ?

Did you find your missing work folder on the quarantine manager ? Can you tell me its name and where it was located ?

Also, could you upload the quarantine.log file stored into C:\AdwC...

Re: ADWCleaner deleted my important folder

on AdwCleaner by ****

Thank you for your email.

After restarting the computer, ADWCleaner is not there anymore so I had to reinstall the application. Then I tried Tools - Quanrantine Manager. I picked the file and clicked Restore but nothing happened. Does it mean it has been lost forever ?

I am freaking out now since it has been my work folder. Is there any other way to restore it ?

Thanks.

Re: AdWare unable to clean DNSUnlocker

Can you find this adware on your Programs and Features? If you can see it there, you will be able to uninstall DNS Unlocker from your computer. And then you need to check if malicious browser extensions haven been added to your Chrome. You can get rid of it by following the removal guide in this post.

Re: AdwCleaner suddenly stops

Hi cocohepeau, I just read that thread it doesn't give any explanation why this error pops up.

Do you mean that there is a problem with my windows OS or is it the program itself that is not functioning correctly? 

Re: Problem AdwCleaner

Hello Alexander13,

Normally, ADWCleaner is able to remove adware even on 64-bits computers.

In fact I suspect that if the adware is not remove, it is because ADWCleaner don't know him yet, but if it is the case I will warn it's developper.

To be sure, I need the ADWCleaner log, you will find him in :

  • Can you please go in C:\AdwCleaner, you might find the log in here. Just post it's content ...

Re: AdwCleaner v.5.013 cannot delete

on AdwCleaner by ****

Hello,

there is an RegToolExport error:

Impossible de trouver la clé suivante

HKEY USERS..............

 

ZHPFix log: https://up2sha.re/file?f=buaOHcuvPF1d

 

Thank you