Re: ITS NOT RESPONDING

on AdwCleaner by ****

Hello,

Great ! So can you share me the file C:\AdwCleaner\AdwCleaner[Cxx].txt ?

We'll remove UCGuard then.

Thanks,


fr33tux, 2016-08-31 16:08:42 (UTC)

its here https://up2sha.re/file?f=diRbPZ8EDo67 sorry for late reply

It here: https://up2sha.re/file?f=AC13Sy5Qg47S


anhthe2812, 2016-08-31 16:13:42 (UTC)

^who is this guy ? sorry moderator but its not my file this guy just bumped in and...

Re: ADWcleaner whitelist request for remote access tool called...

Hello,

Thanks for the debug log. I'm working on it, and keep you informed asap (48-72 hours).

Sorry for the inconvenience,

Re: AdwCleaner has stopped me from booting into safe mode

Hello,

I'm working on it closer, and I'll keep you informed asap (48-72hours).

Sorry for the inconvenience, and thanks for your help :)

Re: ADWcleaner whitelist request for remote access tool called...

Hello,

Also, if you still have the software killed, please share the debug log from AdwCleaner:

  • Activate the options with Tools > Options > "Debug" in "Mode" section,
  • Do a scan and a clean,
  • Share the file C:\AdwCleaner\AdwCleaner_Debug.log.

Best regards,

Re: ADWcleaner whitelist request for remote access tool called...

Hello,

the change is effective with the definitions updates (automatically done at the beginning of a scan if you have an active network connection). You can copy/paste the logfile in your answer if you're unsure about which definitions you have).

For the donation, you can refer to this page: https://toolslib.net/donate/ If you have any question, just ask.

Best regards,

Re: ADWcleaner whitelist request for remote access tool called...

Hello,

Thanks, I've made some tests and the software should not be killed anymore (effective in a few minutes).

Best regards,

Re: AdwCleaner has stopped me from booting into safe mode

Hello,

Thanks. I don't really understand: you spoke about a crash, but you have the logfile which shows the clean has completed ?

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

  • C:\AdwCleaner\AdwCleaner_Debug.log
  • C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...

Re: AdwCleaner has stopped me from booting into safe mode

Hello,

So, restoring your modifications prior to AdwCleaner processing has re-enabled the safe-mode access ?

Regarding the crash:

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

  • C:\AdwCleaner\AdwCleaner_Debug.log
  • C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...

Re: AdwCleaner has stopped me from booting into safe mode

Hello,

You can keep the quarantined elements from now, we'll see to delete them when the problems will be solved.

You can make the test to restore the registry elements from AdwCleaner. I doubt it will restore your access to the safe-mode, but we'll see and we'll proceed according to your results.

Best regards,

Re: ADWC killing LogMeIn

Hello,

I'm working on it. In the meantime, may you share a debug logfile during a clean ? (Tools > Options > tick "Debug" mode before doing a clean).

Best regards,


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