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Hello,

Can you provide us the whole list of running processes ?

In powershell, enter the following command and copy/paste the content in your next answer :

Get-Process

Best regards,

Hello,

Can you provide us the whole logfile please ? (from C:\AdwCleaner\)

Best regards,

Hi All,

Adware Cleaner has always been great the last 3 versions have caused a Windows 10 BSOD as I click clean and it starts to close programs.  I've NEVER had a BSOD on Windows 10, so this is a first for me, any ideas?  Currently 5.112 but two previous versions same thing...Help!

Thanks,

Steve

Thank  you very much once again for your help. AdwCleaner is really a wonderful tool to eradicate malwares, and I have helped several friends to decontaminate their much-infected PCs with thiqs sofware whose scan is so fast and efficient.

Now I wonder if my problem with AceStream was purely individual or if I should report the presence of a malware, however mild it may be, on this download sit...

Here is the link to the .zip file :

https://up2sha.re/file?f=BLFpne1nlGSI

And here is the ZHPFix report :

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015
Fichier d'export Registre :
Run by Paul at 18/04/2016 17:56:04
High Elevated Privileges : OK
Windows 8 Home Premium Edition, 32-bit Service Pack 1 (10586)

Corbeille vidée (00mn 06s) Dossier Prefetcher vidé

======...

Hello,

Can you create a zip archive of the folder

C:\Users\Paul\AppData\Roaming\.acestream

Then, host it on Up2Share and share the link here.

After that,

• Please download ZHPFix - Go on the download page of ZhpFix, click on the blue button "Download Now".
• Launch it with right click : "launch as administrator",
• Follow the instructions during the installation.
• Then click on the shortcut f...

Hello,

Thanks for the reports. Does the ads pop-up are occuring with only one web-browser ?

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then ...

Hello,

Can you provide us the whole logfile ? (from C:\AdwCleaner\)

Best regards,

Bonjour,

C'est désormais sûr, il n'y a pas d'infection sur ton PC, juste comme tu le disais, deux petits restes inutile : un dossier vide, une clé de registre perdu... Mais rien qui pourrait avoir un tel comportement.

Ton problème n'est donc pas d'origine infectieuse, mais viens certainement de quelque chose qui s'est cassé dans la configuration de Windows. Il ne s'agit visiblement pas d'un d...

Hello,

In v5.000, "Internet Explorer" tab had been removed because IE settings are stored in the registry, therefore keys are now listed under "Registry" tab.

In v5.111, "Chrome" tab had been removed because now there is an option "Reset Chrome preferences". Prior to this version, you should manually select entries that you wanted to remove inside Chrome preferences files, and this was not as...