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Hello,

it has been 6 days and no answer yet, is everything okay ? :)

Regards.

Hello,

Comme Sophia pas de soucis avec les versions 5.018 et 5.019 sous XPpro Sp3 32 bits , par contre le bug présent sur la version 5.020 ne m'a pas loupé.

Hello,

Yes, so it was a problem with an unregistered DLL on your computer. I will keep this command in case someone faces the same problem.

Regards,

Xplode.

Hello,

After restarting the computer, ADWCleaner is not there anymore so I had to reinstall the application.

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grynfindore, 2015-11-11 17:06:51 (UTC)

Is that occurred when you launched the Cleaning process ?

Did you find your missing work folder on the quarantine manager ? Can you tell me its name and where it was located ?

Also, could you upload the quarantine.log file stored into C:\AdwC...

Hello,

This bug will be fixed in v5.020. It can also occurs on Windows Vista under certains circonstances.

Sorry for the inconvenience,

Hello,

It should be fixed :

Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products:

	5E5AF17D82EC74646B33587B54F94D4A - adwcleaner_5.019.exe


The updated detection(s) will be distributed in the next set of virus definitions, available via LiveUpdate or from our website at http://se...

Hello,

It's on the "To-think" list since it's a non-trivial process to implement in order to do it efficiently and securely..

Regards,

Hello,

Nice :)

Another nagging problem is this...We are adding some new features to Windows 10....Something happened and we could not install a feature....

Same as before, can you share a screenshot of this message ? (host it on Up2Sha.re as before)

Regards,

Hello can you post us the entire log file ?

You can find it in C:/AdwCleaner/AdwCleaner[SX].txt where X is a number.

Chapi

Hello,

Can you give us the log file, we it, I will be able to help you.

You can find it in C:/AdwCleaner/AdwCleaner[SX].txt where X is a number.

Chapi