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Hello,

I'm going to help you to scan and disinfect your computer. I'm not an english native speaker, and I might be unclear, if so, don't hesitate to ask for more details.

First can you do a scan with AdwCleaner and post here the repport :

• Download AdwCleaner from Xplode on your desktop.
• Launch in and accept the Terms of Service.
• Then click on the "Scan" button and wait during the scan.
• A...

Bonjour Chapi,

Voici le rapport FHPFix : https://up2sha.re/file?f=hRV3MQ3qpyQ7

Petit souci : le dossier vide MPCCleaner existe toujours dans le répertoire des programmes.

J'ai essayé de supprimer un sous-dossier manuellement, voici la capture d'écran des messages de refus: https://up2sha.re/file?f=AVGUvW9mx0xt .

Je suis pourtant dans une session avec privilèges d'Administrateur. Dans les Pa...

jetransmets donc :

# AdwCleaner v5.000 - Rapport créé le 14/01/2016 à 21:34:21
# Mis à jour le 14/08/2015 par Xplode
# Base de données : 2015-08-14.3 [Locale]
# Système d'exploitation : Windows 10 Home  (x64)
# Nom d'utilisateur : gaelle - GAWL
# Exécuté depuis : C:\Users\gaelle\Downloads\AdwCleaner-5.000.exe
# Option : Nettoyer

***** [ Services ] *****

***** [ Dossiers ] *****

[-] Dos...

I just d/l the adwcleaner step 1 with no issues and i notices there's a bunch more steps. Are they necessary? I only have Windows Defender that comes with windows 10. Obviously i wouldn't do steps that say optional or for apple when i have a hp but the other ones that say hitman pro for example. A small window popped up after the scan saying to enable detection of PUPs on adware...where do i do...

Hello,

If your computer speed really slow downs in 4 days, that should not be an hardware issue.

But we will check :)

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Bye :)

Chapi

Hello,

I removed it from the database, we'll publish it very soon.

Sorry for the desagrement,

Hello,

Please wait just a little more time, we also take the opportunity to update AdwCleaner using your feedbacks, so it takes some time..

I'll keep you informed as soon as possible.

Thanks,

Here you go. Well, not that there's much point, maybe.

# AdwCleaner v5.029 - Creato file registro eventi 15/01/2016 in 21:11:23
# Aggiornato 11/01/2016 da Xplode
# Database : 2016-01-15.2 [Server]
# Sistema operativo : Windows 7 Home Premium Service Pack 1 (x86)
# Nome utente : Gakutenou - FROSTIE
# In esecuzione da : C:\Documents\Downloads\adwcleaner_5.029.exe
# Opzione : Analisi
# Suppor...

Hello,

Can you relaunch AdwCleaner, ensure you got the latest database version.

Then, do a scan and post it here.

Regards,

Bonjour,

Oui, je veux bien.

Merci,