i need help please!

please someone help me!

i have an ad tab every 30 seconds its open itself and i close it so i downloaded adwcleaner and in the first time it said that my pc have an ad-ware and it removed 

after i restart my pc the same tab was opening every 30 seconds and when i open adwcleaner it says there is no problem with my pc!! 

please help! :(

AdwCleaner option default settings & subsequent result cleaning

Can anyone please advise:  I'm trying to remove DNSUnlocker from my mothers laptop, & was told AdwCleaner could do the job.  I am testing it at home on my computer 1st, & it found 128 threats on my computer!  How accurate are the results shown?  I noticed there is no way within the program to do backup of some kind on changes I make.  If I have run AdwCleaner with option settings unchanged/at d...

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

ok then here the services name that cause the problem which adware cleaner was unable to remove them in the normal-mode but adware cleaner tool was able to remove them only on the safe-mode without any "not responding Message" or such of it

Key Found:  HKLM\SOFTWARE\Classes\ComPlusMetaDataServices.ServicesMetaDataDispenser

Key Found:  HKLM\SOFTWARE\Classes\ComPlusMetaDataServices.ServicesMet...

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

@gamezertruth:

Since I don't see the precise issue, it's difficult to troubleshoot. It's not abnormal to need to run in safemode in order to remove specific elements.

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

Hello,

@gamezertruth:

Please update to v6.020 which should run way better than the v6.010.


fr33tux, 2016-09-18 03:42:28 (UTC)

already on/and with adware cleaner version 6.020 and still the same problem !

and also I have make a test with version 6.020 of adware cleaner and I get the same issue!

and I think that the adware cleaner got freezs During of remove of an adware service (and that...

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

this log with the safe-mode

https://up2sha.re/file?f=aFZ0j2c9Nsue

this log with the normal-mode (I am not sure the log-file dont show which mode was on)

and adware cleaner tool can’t remove some if it !

https://up2sha.re/file?f=sccwi3PvC6Ax

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

Hello,

@gamezertruth:

I do not see any crash on your logfile.. Can you elaborate on your issue ?

Regards,


fr33tux, 2016-09-17 19:01:38 (UTC)

hi

yeah some time adware cleaner is "not responding" During of adwares-removal process and that was in normal-mode !

so I had to boot my system to safe-mode in order to remove some adwares with the adware cleaner tool !

Re: adware removal problem with adware cleaner tool

what happeing is that I was get hit with some Adwares and then I have run adware cleaner tool to scan my system for adwares ! and adware cleaner tool have found a bunch of adware and I had to remove them ... adware cleaner tool was able to remove most of the adwares but it was unable to remove some of it ! so it’s a problem with the tool ?

here a new log .https://up2sha.re/file?f=jdKBNZ1vzYaE

FP on folder "abc"

Hello,

Here scan log were user's folder C:\Users\abc\Desktop detected. Please remove it from DB.

Thanks.

Re: adware removal problem with adware cleaner tool

Bitdefender 60-Second Virus Scanner

it is just a quick check tool but not an virus scanner and I had uninstalled now

Cezurity Antivirus Scanner
Cezurity Antivirus Scanner v4.2

yeah that is my new anti-virus /1 ! and I had uninstalled now

ESET Online Scanner

it is just an online scanner and I had uninstalled now

Malwarebytes Anti-Malware

isn’t an anti-virus however I had to unstalle...