Re: Genius pen tablet application a virus?

Sure here you go. Btw it also includes Download Accelerator Plus (DAP) as malware for some reason.

# AdwCleaner v6.041 - Logfile created 04/01/2017 at 17:56:57
# Updated on 16/12/2016 by Malwarebytes
# Database : 2017-01-03.1 [Server]
# Operating System : Windows 10 Home Single Language  (X64)
# Username : CraftedGaming - DESKTOP-DHKL890
# Running from : C:\Users\CraftedGaming\Downloads\adwcl...

Re: I'm under the impression my PC has caught a virus of some sort... But...

I did not perform another scan with AdwCleaner as that part confused me. Am I to 'scan' and then 'clean' what it finds? I ask because when you open ADwCleaner, 'clean' is grayed out.

Log from MBAM:

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 02-Dec-16 Scan Time: 6:57 PM Logfile: Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.12.02.12 Rootkit Database: v2016.11....

Re: Can't delete UC Guard

Hello,

Thanks!

So, we'll remove the tools we've used:

  • Download DelFix from Xplode on your desktop;
  • Launch it with administrator rights;
  • Select all the option except the one proposing to save the registry;
  • Then click on the "Execute" button;
  • When everything is finish, the software will close itself;
  • Then a report appear on the notepad, please copy paste it's content in your answer.

Final...

Re: Can't delete UC Guard

Thanks.

To remove the remaining service, can you do the following?

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Please also check Shortcut.txt
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link.

Thanks,

Re: Can't delete UC Guard

Sorry, MBAM Scanlog (after restart)

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 25-Nov-16 Scan Time: 09:14 Logfile:  Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.11.25.02 Rootkit Database: v2016.11.20.01 License: Trial Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Disabled

OS: Windows 10 CPU: x64 File System: NTFS User: ...

Re: adwcleaner doesnt respond when clearing services

Hello,

Indeed, it's a known bug that we are working on.

To remove the remaining service, can you do the fllowing?

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Please also check Shortcut.txt
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link.

Best ...

Re: Soucis avec adwcleaner

Greetings,

Here is what we're going to try:

  1. Download CCleaner from here, and install it.
  2. Start CCleaner (there should be a shortcut on your Desktop)
  3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours.
  4. Then in Options  tab > Surveillance, untick the both boxes.
  5. In the Clean tab, click on "Clean".
  6. When the cleaning is done, go in the "Registry" tab...

Re: Adwcleaner logo disappear

It's not an Administrator problem, it's something else..

I'll let you know if I find something new on that.

Thanks!

Re: Adwcleaner logo disappear

Yes I ran as Administrator but the logo still missing.

Re: Adwcleaner logo disappear

hello did you run Adwcleaner with administrator rights ?