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Hi,

Ok, there is just some minor infections and a lot of softwares that I don't know, then I will have to make some research to find if some can be dangerous.

But before we do a script with ZHPFix, we are going to clean a little that computer :

• Removing unuse or unknow softwares :
  • Please go to the Windows Tool to uninstall software (by configuration pannel > uninstall softwares)
  • Then ...

Hello knatterton_nick,

Can you please post the log file of AdwCleaner ? You can find it in C\AdwCleaner\AdwCleaner[SX].txt, where X is a number.

To understand what's happening on your conputer, can you use ZHPDiag :

• Download ZHPDiag from Nicolas on his website.
• Then run it with administrator's rights (with right click).
• Then upload the log file on up2share.
• Then post the link in your repl...

Hello,

Can you share the whole logfile please ? (in C:\AdwCleaner\)

Thanks,

Please refer to my message above :)

Hello,

Please download WinsockReset , run it and click on "Proceed with defaults". Is the problem solved after that ?

If it's ok, please download this specific version of AdwCleaner, run a scan, then a clean and tell me if AdwCleaner still breaks your internet connection?

Regards,

Hello, 

after using AdwCleaner I can not start the intrneth. All browsers have the same problem "DNS_PROBE_FINISHED_NXDOMAIN"

I try to use some comand, but I can not fixed it. (ipconfig / flushdns;  route - f; try to change dns to 8.8.8.8) And I have Full Scan in Kaspersky Internet Security.

Also I have report by AdwCleaner but I do not know where I can put in this file. I use this site:  ht...

Hello Xplode,

Thanks for your time looking into this matter.  I apologize I was away and not able to assist shortly after reporting this issue.  I had noticed that you had released a couple of newer versions while I was away, so I downloaded and ran the newest one 5.109, but the issue persisted.  Please note that I am not deleting any files or folders that your program detects (as there are so...

We'll check the existence of others libeay32.dll :

• Download SEAF : https://toolslib.net/downloads/viewdownload/155-seaf/
• Right-click on the icon -> Execute as Administrator.
• In the search field, type "libeay32.dll".
• Then, start the search. A report will open when the search is over (it contains the search results).

Please copy/paste it in your next answer.

Regards,

Hello,

Did you clean older AdwCleaner versions ? (Launch it -> Uninstall) and get the latest release from here : https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Hello,

We need to delete a las thing wit a ZHPFix script :

• Please download ZHPFix - Go on the download page of ZhpFix, click on the blue button "Download Now".
• Launch it with right click : "launch as administrator",
• Follow the instructions during the installation.
• Then click on the shortcut for ZhpFix on your desktop, and as usual, launch it as administrator.
• Select "Import"
• Copy & pa...