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Sorry, if this is duplicated, newbie here and I did a search for Ad Choices in Chrome removal and didn't find a resolution...I downloaded AdWCleaner (latest download  here) but didn't remove Ad Choices from Chrome.......

Can anyone please offer some direction or help to remove Ad Choices?

Hello,

I will help you to remove all malware from your computer.

To start, we need more informations about your computer.

So can you please start by doing an ZHPDiag scan :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share
• Then post the link in your reply

With that log file we will be able to under...

Hello,

ADWCleaner 5.013 delete the service HealthAlertsSvc which is used by the Windows Home Server Connector.

Can you fix it please ?

Thanks

Hello Gottschalk,

I will help you to remove all malware from your computer.

To start, we need more informations about your computer.

So can you please start by doing an ZHPDiag scan :

• Download ZHPDiag from Nicolas on is website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share
• Then post the link in your reply

With that log file we will be abl...

Hi,

Please activate Debug Mode as follows so we can see a report which may be helpful with identifying the problem.

• Double-click on AdwCleaner.exeto open the tool.
• Click on Options in the top menu.
• Put a check mark next to Activate debug mode
• Click on the Scan button
• A logfile report called AdwCleaner_dbg_XXXX.log (where XXXX represents the time run) will be created and saved to %syste...

# AdwCleaner v5.013 - Bericht erstellt am 13/10/2015 um 14:29:07
# Aktualisiert am 09/10/2015 von Xplode
# Datenbank : 2015-10-09.3 [Server]
# Betriebssystem : Windows Vista (TM) Home Premium Service Pack 1 (x86)
# Benutzername : LiQS - COMPAQLAPTOP
# Gestartet von : F:\adwcleaner_5.013.exe
# Option : Suchlauf
# Unterstützung : http://toolslib.net/forum

***** [ Dienste ] *****

***** [ Ordner...

Hello,

Did you use the latest release of AdwCleaner ? (v5.013)

Please download it, do a scan only and we'll check the results. Only after we'll do a clean if necessary.

Regards,

Hi, adwcleaner say that this firefox extension {b9acf540-acba-11e1-8ccb-001fd0e08bd4}.xpi is Ad/Malware, but it is the orginal "Easy Youtube Video Downloader Express 9.02" from Addons Mozilla.org 

https://addons.mozilla.org/de/firefox/addon/easy-youtube-video-download/

So i think it is false positive. Please fix it. Thanks

Can you add removal of DNSUnlocker into ADW Cleaner please.

All of the resources avaliable say run ADW Cleaner however it is still not getting removed.

Sorry for the repost, the original was in french and i had not converted the page.

As per the other post I will work on aquiring logs from the affected pc's.

Hello,

Please provide the whole report C:\AdwCleaner\AdwCleaner[C1].txt or C:\AdwCleaner\AdwCleaner[S1].txt

Numbers in file names could be different.