Re: AdwCleaner stops working!

Does not work!  It stops / freezes with the same pop up window saying "caught". I tried the older version immediately after and it worked fine. Then went back and tried the newest version again....but it failed agan.


OB1947D, 2017-08-01 13:34:02 (UTC)

Hello,

Can you share the debug logfile? (click on Tools > Options > tick Debug and do a scan/clean to trigger the bug. Then, share the file...

Re: pup optional legacy

Could you define the nature of the pop-up? Is it in the browser? On the desktop? through certain applications? When did the issue start happening? (Please answer these before continuing the read)

Since I am not certain about how it manifests, I can only offer a general thorough PC clean-up. The following steps should help you remove the issues, but make sure to post MBAM and ADW logs after sca...

Re: AdwCleaner stops working!

Does not work!  It stops / freezes with the same pop up window saying "caught". I tried the older version immediately after and it worked fine. Then went back and tried the newest version again....but it failed agan.


OB1947D, 2017-08-01 13:34:02 (UTC)

Hello,

Can you share the debug logfile? (click on Tools > Options > tick Debug and do a scan/clean to trigger the bug. Then, share the file ...

Re: My AdwCleaner has a problem

Oh! As your advice, I did it, and AdwCleaner worked OK. Thank you very much, Mr.Developer!  (I don't know how to share the file "AdwCleaner_Debug.log" to Forum). Sorry.

 

Re: adwcleaner_7.0.0.0

OK, can you please share the scan logfile from AdwCleaner?

Re: Error ADW 7.0.1.0

Greetings,

Before doing what is described above by JoshRoss, please try the following manipulation:

  1. Activate the debug mode (go to Tools > Options > tick "debug")
  2. Then, do a scan and a clean to trigger the crash
  3. Finally, please share the file C:\AdwCleaner\AdwCleaner_Debug.log in your next answer

Thanks!

Re: My AdwCleaner has a problem

@ayeye, Can you activate the debug mode (go to Tools > Options > tick "debug"), do a scan and a clean to trigger the crash. Then, please share the file C:\AdwCleaner\AdwCleaner_Debug.log

Re: PUP.Legacy.Optional - 3 Threats Identified

Please give a try to the method Josh shared.

Re: V7 tools/options changes not sticking in both Win 7 and Win 10

Hello,

Regarding attachment, please host them on https://up2sha.re/ and copy/paste the generated link here.

Thanks for the head-up, I'm working on it.

Re: vers 7.0

here it is:

https://up2sha.re/file?f=gm5xTjk0

now i'm waiting for yr helpful reply

 

cheers