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Hello,

Sorry, the logfile extract is shrunked. Is it possible to host the whole logfile on https://up2sha.re/ and share the generated link here ?

Best regards,

Hello,

1/* DelFix will uninstall all traces of the tools we used (including AdwCleaner) easily, you just have to click on one button as explained above.

2/*  How can i get my info off the internet so nobody can see it?

I can remove the logfiles content from this topic if you want me to do so.

Best regards,

Hello,

Can you do the following to look for "dnsapi.dll" files on your computer ?

• Download SEAF : https://toolslib.net/downloads/viewdownload/155-seaf/
• Right-click on the icon -> Execute as Administrator.
• In the search field, type "dnsapi.dll".
• Then, start the search. A report will open when the search is over (it contains the search results). Please share it here.

Best regards,

Hello,

Thanks.

So, I advise you to use DelFix to remove all traces of the tools we used:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste...

Hello,

Can you stop the Chrome synchronization if you're using it ?

-> https://support.google.com/chrome/answer/1181420?hl=en

Then, reuse AdwCleaner, reboot, and see if the problem reappear. Also, can you share me the whole logfile ?

Best regards,

Hello,

Sorry for the delay. Please relaunch Roguekiller and do a [clean]. Then, please share the logfile as above.

Best regards,

Hello,

Sorry for the delay.

Can you share more informations with FRST ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Hello,

Ok. We'll need to remove the conflicting file:

First, we'll remove AdwCleaner:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it...

Hello,

Thanks for the feedback. It's supported for the coming CLI release, but the current GUI version only supports the system root and the current directory as fallback.

Best regards,

Hello,

Yes, there is a quarantine in which is copied each removed element.

Can you share the logfiles ? I find quite odd that AdwCleaner has removed those elements, and I'd like to check. The logfile is usually located in C:\AdwCleaner\AdwCleaner[Cxx].txt.

Best regards,