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Hello,

Sorry for the delay.

Can you relaunch AdwCleaner, do a scan, and uncheck:

• UCGuard from the Services tab,
• C:\WINDOWS\SysNative\drivers\ucguard.sys from the Files tab

Then, do a clean and share the generated logfile.

Regards,

Hello,

We're working on it, sorry for the inconvenience.

Regards.

https://up2sha.re/file?f=VwjrAbLBovid

i encounter the same... now i cant proceed to clean the threats :((

Please help

HI..the same problem occured with me

this is my debug log file

https://up2sha.re/file?f=7dqA4jZxT9SU

please fix this issue..thank you

Hello,

Sorry to read this.

- Can you share the scan logfile?

Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Best regards,

I'm using Adwcleaner 6.030 on windows 10. I manage to scan without any problem, but then while cleaning the files the program just freezes and doesnt respond. I can't get rid of this virus like this.

Bonjour cocochepeau,

Thanks for your response.

First I should explain that in the last hour, I downloaded Malwarebytes (free) from Softpedia (http://www.softpedia.com/dyn-postdownload.php/4da55095eb250a3742025ebdcf058222/580a4e8d/13ebe/0/1?tsf=0

...and something was found and removed from Firefox. It wasn't named 'Bing' but Bing has now been removed.

I had previously tried changing the defa...

Unlike Reimage, cleaning with Malwarebytes or AdwCleaner is free.

The best thing you can do is delete your company.

im download adwclener form toolslib.net  and scan from virustotal.com

why have virus ? it ok ? 

https://www.virustotal.com/th/file/5ac00723e6a00d86de74f3c50ef99e8f1c3f8976b8f5f484126534cc48308855/analysis/

thank your for the help.

Malwarebytes Anti-Malware

www.malwarebytes.org



Scan Date: 2016-10-16

Scan Time: 20:31

Logfile: 2016_10_16_AP_Logs.txt

Administrator: Yes



Version: 2.2.1.1043

Malware Database: v2016.10.16.07

Rootkit Database: v2016.09.26.02

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled



OS: Windows 7 Servic...