Re: ITS NOT RESPONDING

Hello,

As cocochepeau said, sorry for the confusion.

@Albertsudarto:

Did you uncheck the following elements prior AdwCleaner cleaning ?

***** [ Services ] *****
 
[!] Service not deleted: UCGuard
[!] Service not deleted: backlh
[!] Service not deleted: Quoteex
[!] Service not deleted: Kuaizip Update Checker
[!] Service not deleted: KuaiZipDrive2
[!] Service not deleted: SoEasySvc
 
 
*****...

Re: ITS NOT RESPONDING

Hello,

@Albertsudarto

Sorry for the confusion. anhthe2812 case should be resolved quickly. Otherwise, we'll just open a new thread for him.

fr33tux will review your file as soon as he can. :)

Regards.

Re: AdwCleanerfor me

Greetings,

If I understood correctly, you need some help removing some adwares ?

Can you share a scan logfile of AdwCleaner ? It will be a good start. :)

Thanks.

Re: ITS NOT RESPONDING

on AdwCleaner by ****

Hello,

Great ! So can you share me the file C:\AdwCleaner\AdwCleaner[Cxx].txt ?

We'll remove UCGuard then.

Thanks,


fr33tux, 2016-08-31 16:08:42 (UTC)

its here https://up2sha.re/file?f=diRbPZ8EDo67 sorry for late reply

It here: https://up2sha.re/file?f=AC13Sy5Qg47S


anhthe2812, 2016-08-31 16:13:42 (UTC)

^who is this guy ? sorry moderator but its not my file this guy just bumped in and...

Re: ADWcleaner whitelist request for remote access tool called...

Hello,

Thanks for the debug log. I'm working on it, and keep you informed asap (48-72 hours).

Sorry for the inconvenience,

Re: AdwCleaner has stopped me from booting into safe mode

Hello,

I'm working on it closer, and I'll keep you informed asap (48-72hours).

Sorry for the inconvenience, and thanks for your help :)

Re: ADWcleaner whitelist request for remote access tool called...

Thank you for taking the time to work with me on this. It is greatly appreciated.

In the debug log I see SimpleService.exe as a service being killed with no whitelist line under it but it appears that file isn't actually the file that keeps the remote session active anyways.

I manually killed the SimpleService.exe service and the remote session stays active with no problems.

Please see scree...

Re: AdwCleaner has stopped me from booting into safe mode

Ahh yes, my mistake. Here are the two logfiles from a scan I just ran in Debug mode.

AdwCleaner_debug:

2016-09-03 18:38:49 :     <INFO>    [main] - Saving current options to the configuration file 2016-09-03 18:38:50 :     <INFO>    [main.gui] - Scan requested 2016-09-03 18:38:50 :     <INFO>    [scan] - Running from: C:\AdwCleaner 2016-09-03 18:38:50 :     <INFO>    [scan] - Progress: 0% 20...

Re: ADWcleaner whitelist request for remote access tool called...

Hello,

Also, if you still have the software killed, please share the debug log from AdwCleaner:

  • Activate the options with Tools > Options > "Debug" in "Mode" section,
  • Do a scan and a clean,
  • Share the file C:\AdwCleaner\AdwCleaner_Debug.log.

Best regards,

Re: ADWcleaner whitelist request for remote access tool called...

Thank you.

I see the datbase date is in-fact 2016-09-03.2

I will perform some testing on multiple computers in multiple locations and get back with you.

Thank you