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i asked questions but it came back in my email instead of to you

I have not gotten any threats in the last few days.  I want to ask for instructions how to delete logfiles i have so many when i click on logfile they are sitting there.  Also you asked for me to go too chrome profile I cannot find this and so i was unable to check mark what you asked.  I have google chrome.  I did go to settings.

Hello,

Sorry for the delay.

Can you share more informations with FRST ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Hello,

Ok. We'll need to remove the conflicting file:

First, we'll remove AdwCleaner:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it...

Hello,

Thanks for the feedback. It's supported for the coming CLI release, but the current GUI version only supports the system root and the current directory as fallback.

Best regards,

Bonjour,

• Télécharge Farbar Recovery Scan Tool (de Farbar) sur ton Bureau.

Attention : tu dois prendre la version compatible avec ton système : 32 ou 64 bits.

32 ou 64 bits - Comment savoir ?

• Lance FRST (Sous Windows Vista/7/8/10, clic droit sur FRST > Exécuter en tant qu'administrateur).
• Coche la case Addition.txt.
• Clique sur le bouton Analyser.
• Une fois le scan terminé, deux rapports FRS...

Hello, I use AdwCleaner a lot. I was wondering if you could implement a way to choose another installation directory from C:\AdwCleaner to something like C:\Program Files (x86)\AdwCleaner or C:\Users\[Username]\AppData\Roaming\AdwCleaner? I would greatly appreciate this feature.

Bonjour,

J'ai téléchargé ADWcleaner la semaine dernière et plusieurs logiciels malveillants ont été trouvés. J'ai donc fait le nettoyage mais finalement les pubs intempestives sont toujours là (wedget), search installé sur Chrome, les pages qui s'ouvrent pour nettoyer mon PC et qui sont impossibles à refermer...

J'ai donc recommencé aujourd'hui mais ADW ne trouve rien de malveillant...

Po...

Hello,

Yes, there is a quarantine in which is copied each removed element.

Can you share the logfiles ? I find quite odd that AdwCleaner has removed those elements, and I'd like to check. The logfile is usually located in C:\AdwCleaner\AdwCleaner[Cxx].txt.

Best regards,

I just ran the latest version of Ad-Aware. It found 18 items to remove. I clicked OK. Restarted the laptop (HP Envy, 16GB RAM, 240GB SSD, 4GB VRAM). On bootup I found that Mailwasher icon was not in the Task bar, in fact it was not running. Then I found that Mailbird, my e-mail program wasn't running. Then I found that the touch feature of the touchpad wasn't working. (I could not slide up and ...