Search

Hi, thanks for responding.

Well that should be good news!

Is the log file the same as the application file in Malwarebytes? It is not very detailed....

Here is the last file of the last scan I did (of several):

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 31/08/2016 Scan Time: 3:25:56 PM Logfile: mbam.txt Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.08.31...

Hi,

I had some unwanted popups the other day and seemed to remove them.

As AdwCleaner is recommended for adware/pups, I thought I'd try it out to see if Malwarebytes found everything.

The scan itself was quick, but the removing part took longer, and when it got to the end it crashed (screen went wonky and discoloured, my disabled avira taskbar icon had a big red x through it) and restarted. ...

Ok.

So, to remove UCGuard, can you try this:

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it as...

It's not really clear, but IOBit is usually considered as PUP, so you can remove them, especially if you do not have installed the software yourself.

Hello,

In complement, can you do the following ?

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If i...

Hello,

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do it.
...

By the way, I've run Malwarebytes several times (including treating PUP and PUMs as malware) and have come up completely clean. Only AdwCleaner is listing these five items as "threats."

Hello,

May you try a check with MBAM first ?

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it as...

2016-08-18 01:50:01 :     <WARN>    [scan.registry] - Found {E7270EC6-0113-4A78-B610-E501D0A9E48E} 2016-08-18 01:50:03 :     <WARN>    [scan.registry] - Found {E69D4A59-73DE-4E38-9FB3-740EC4D9060D} 2016-08-18 01:50:05 :     <WARN>    [scan.registry] - Found {02478D38-C3F9-4EFB-9B51-7695ECA05670} 2016-08-18 01:50:06 :     <WARN>    [scan.registry] - Found {EF99BD32-C1FB-11D2-892F-0090271D4F88} ...

2016-08-18 01:43:18 :     <INFO>    [scan.shortcuts] - Stopping shortcuts scan 2016-08-18 01:43:18 :     <WARN>    [scan.shortcuts] - 0 malicious shortcuts found 2016-08-18 01:43:18 :     <INFO>    [scan] - Progress: 70% 2016-08-18 01:43:18 :     <INFO>    [scan.tasks] - Starting tasks scan 2016-08-18 01:43:18 :     <INFO>    [scan.tasks] - Stopping tasks scan 2016-08-18 01:43:19 :     <WAR...