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Hi, still the same problem. Mylucky reapears in chrome after restarting.

# AdwCleaner v6.030 - raport utworzono 24/11/2016 o 11:21:27

# Ostatnia aktualizacja: 19/10/2016 przez Malwarebytes

# Baza danych : 2016-11-23.1 [Z serwera]

# System operacyjny : Windows 7 Professional Service Pack 1 (X64)

# Nazwa użytkownika : …

# Lokalizacja programu : C:\Users\...\Downloads\adwcleaner_6.030.exe

...

# AdwCleaner v6.030 - Rapport créé le 23/11/2016 à 19:40:33 # Mis à jour le 19/10/2016 par Malwarebytes # Base de données : 2016-11-22.1 [Serveur] # Système d'exploitation : Windows 7 Professional Service Pack 1 (X64) # Nom d'utilisateur : AB - PC-AIT0 # Exécuté depuis : C:\Users\AB\Downloads\PROGRAMS\adwcleaner_6.030.exe # Mode: Scan # Support : https://www.malwarebytes.com/support ***** [ Se...

# AdwCleaner v6.030 - Logfile created 21/11/2016 at 18:59:50 # Updated on 19/10/2016 by Malwarebytes # Database : 2016-11-20.1 [Server] # Operating System : Windows 7 Home Premium Service Pack 1 (X64) # Username : Användaren - ANVÄNDARENS # Running from : C:\Users\Användaren\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\adwcleaner_6.030.exe # Mode: Scan # Support : https://www.malwareb...

I need your help everyone. Please. I ran a program a few days ago and It caused me a few problems. I downloaded pretty much every antimalware or virus program and ran full scans. They all come empty. Even malware bytes. But when I run adwcleaner I get 258 threats detected. I click "clean" and restart my computer, and when I scan again, the SAME files are there! They are registry files that are ...

Hello,

Thanks for the feedback!

Can you share the remaining folders containing the .xpi?

Best regards,

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fr33tux, 2016-11-15 19:00:21 (UTC)

Hello, i copy here the log file. You can see the folders address. AdwCleaner say "deleted", but after the system restart, still remain in system. Anyway, i write and repeat here for whom read this post: AdwCleaner makes it's job, isolate and quarantine...

Hello,

Indeed, it's a known bug that we are working on.

To remove the remaining service, can you do the fllowing?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Please also check Shortcut.txt
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best ...

# AdwCleaner v6.030 - Logfile created 14/11/2016 at 13:12:25 # Updated on 19/10/2016 by Malwarebytes # Database : 2016-11-14.1 [Server] # Operating System : Windows 7 Home Basic  (X64) # Username : Martial # Running from : C:\Users\Martial1\Desktop\adwcleaner_6.030.exe # Mode: Scan # Support : https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [...

Greetings,

Here is what we're going to try:

1. Download CCleaner from here, and install it.
2. Start CCleaner (there should be a shortcut on your Desktop)
3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours.
4. Then in Options  tab > Surveillance, untick the both boxes.
5. In the Clean tab, click on "Clean".
6. When the cleaning is done, go in the "Registry" tab...

Bonjour,

Pouvez-vous utiliser FRST?

• Téléchargez FRST;
• Effectuez un clique-droit sur le fichier téléchargé, puis "Exécuter en tant qu'administrateur";
• Cliquez sur le bouton "Scan";
• Un rapport est sauvegardé, il se nomme "FRST.txt" et quelques informations supplémentaires sont proposées dans le fichier "Addition.txt";

Merci,

Hello,

Before launching the cleaning process, can you unselect the following element from the "Folder" result tab?

C:\Users\Master User\AppData\LocalLow\{D2020D47-707D-4E26-B4D9-739C4F4C2E9A}

Then, tell me if it's better.

Thanks,