Hello,
Can you use this tool and host the result on https://up2sha.re ?
Thanks,
I have a Dell laptop running Windows 7. I picked up something (I suspect a Firefox update). Now Malwarebytes will not open. I uninstalled it, then downloaded and installed it again as well as Adwcleaner. Neither one will open. Malwarebytes shows in the tray but that is it. All executables show no errors. They just will not start. All of this started this morning (8/3/2017). I have noti...
hi bernard82!
many thxs for yr witness!
yes the quarantine BUG is still UNSOLVEd..as
the event's logs BUG..
and the pop up alert BUG that claims you are not running the latest vers...
before the infaust acquisition of malawarebytes this NEVER happened..
what a pity..
:(
Bonjour,
Avec donc la nouvelle version, j'ai un truc de trouvé sur mon mini pc hp sosu Seven à savoir ceci:
********* [ Services ] **************
PUP.Adware.Heuristic, syncagentsrv
******************************************
Cela ressemble à un agent Acronis enfin un des composants du système pour la sauvegarde.
J'ai refait un scan ce matin même, toujours marqué comme élément suspect enfin...
Could you define the nature of the pop-up? Is it in the browser? On the desktop? through certain applications? When did the issue start happening? (Please answer these before continuing the read)
Since I am not certain about how it manifests, I can only offer a general thorough PC clean-up. The following steps should help you remove the issues, but make sure to post MBAM and ADW logs after sca...
Bonjour ^^
Pour les fichier log ok ça c'est fait.
Mais j'ai un autre truc de trouvé sur mon mini pc hp sosu Seven à savoir ceci:
********* [ Services ] **************
PUP.Adware.Heuristic, syncagentsrv
******************************************
Comme mis dans le message ou était ces info c'est l'agent Acronis enfin un des composants du système pour la sauvegarde.
Faux positif ou pas?
Me...
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 15:47:07 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 07-31-2017.1 # Running on Windows 7 Professional (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
PUP.Optional.Legacy, C:\Users\Sasa\AppData\Roaming\Wise Euask
***** [ Files ]...
I did the same with my second machine with WIN 8.1. The same problem, the same error message. Atgtached pls find the content of the debug log file.
2017-08-01 13:14:15.535 DEBUG [9084] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 13:14:15.538 DEBUG [8304] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 13:14:16.040 DEBUG [8304] [AdwCleanerSDK::checkCA...
Hi again,
Alright, I was expecting the debug logfile but at least we know where the error comes from.
Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!
Can you develop a bit?
Thanks.
I guess, i found out, where the error came from. After the scan has finished, following screen can be seen:
http://abload.de/image.php?img=2017-08-01_123851thsvf.png
Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 10:37:27 2017 # Updated on 2017/0...
