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Please help me,

# AdwCleaner v6.000 - Logfile created 30/08/2016 at 19:08:51 # Updated on 12/08/2016 by ToolsLib # Database : 2016-08-23.1 [Local] # Operating System : Windows 8.1 Pro  (X64) # Username : PT.NB - ACER # Running from : D:\NBKC\Komputer\Software\adwcleaner_6.000.exe # Mode: Clean # Support : https://toolslib.net/forum

***** [ Services ] *****

[!] Service not deleted: 2cad402bf3...

Hello,

thanks. When you loose the file explorer, please do the following:

• Window key + "r"
• enter "explorer.exe", then press [Enter]

Can you unselect UCGuard and reclean ?

Thanks,

Hello,

Sorry for the inconvenience. Please relaunch AdwCleaner, it's fixed.

Best regards,

Hello,

Can you launch AdwCleaner, click on Tools > Options. Then, tick "Debug", and do a scan, and a clean.

When the crash occured, please host the file C:\AdwCleaner_Debug.log on https://up2sha.re/ and share the generated link here.

Best regards,

Hi, 

Can you share the logfile, please? 

Usually, you can find it under C:\AdwCleaner\ 

Thank you. 

Hello,

This is my first post on this forum. I would like to apologize in advance for any missing information, formatting styles, etc.

I have always used Adwcleaner for malware and other viruses. This has always worked. Until now.

Whenever i open another tab in Google Chrome a "startgo123" page opens. I tried resolving my issue using Adwcleaner but it didn't work.

I don't know if i did somet...

Hello,

Can you or edit the following line from C:\AdwCleaner\settings.ini :

DebugMode

and set it as:

DebugMode=1

Then, relaunch AdwCleaner, the error should appear. Also, a new file will be created as C:\AdwCleaner\AdwCleaner_Debug.log.

Please host it on https://up2sha.re/ and share the generated link.

Best regards,

Hello,

In any case, we can't do anything without the logfiles. Please share at least one with your help request, thanks !

Greetings,

fr33tux will answer to you. So, please be patient.

Regards.

Greetings,

Here is what we gonna try to get it fixed :

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it's content in your answer.

Tell ...