Re: Unable to get rid of a file through AdwCleaner

Hello,

Hm, it's weird.

Can you manually uninstall "Kingsoft Internet Security" from the Control Panel?

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

Samwellajackson, Until instructed otherwise. I can try and help you out until Fr33tux or cocochepeau respond. 

Have you tried booting into safemode and Deleting the C:\WINDOWS\SysNative\drivers\ucguard.sys file manually? If not I'd create a system restore point and try that.

GoGameGo redirect and AdwCleaner

Hello! I have problem with this nasty Gogamego aka serach.mysearch(dot)com redirect. I've used AdwCleaner and it successfully removed this nasty hijacker, but what was my surprise when it appeared again after reboot. I've also tried to use this guide (http://manual-removal.com/gogamego/) and perform full system scan with Adwcleaner in Safe Mode with Networking - but again and again virus "resur...

Re: AdwCleaner "stopped working"

Good morning,

Sadly after I manually cleaned the folders that the AdwCleaner coulden't clean, the pc "seems" clean for it, but I have my suspicions, because no program can clean a pc Completly. I will check if i had set debug on when i started cleaning before disableing the folder cleaning. 

Regards.

Re: AdwCleaner "stopped working"

Hello,

My AdwCleaner log, found many issues, but the folders are listed, which I had to remove manually, because it always crashed once it started cleaning them.

http://pastebin.com/Lc2t5PVi

Regards.

Re: AdwCleaner "stopped working"

Greetings,

First of all, thanks for your feedback.

You did nothing wrong. It would just have been easier with a debug logfile but we can still try to understand what was the issue.

Can you please share the scan logfile showing the folders that you cleaned manually?

Regards.

Re: AdwCleaner "stopped working"

UPDATE: It seems that when I deselected the folders, it continued to clean perfectly. Sadly I didn't run the crashing point with debug on, and cleaned the folders manually. Was my action correct or I did something bad?

Re: blocage de l'écran

D'accord, on va alors aller chercher le rapport manuellement :

  • Appuyez sur les touches Windows + R, puis collez "eventvwr.msc" dans le champ de texte, enfin, appuyez sur la touche Entrée;
  • L'observateur d'événements Windows devrait alors s'ouvrir. Dans le menu de gauche, cliquez sur "Journaux Windows" puis "Système".
  • Ensuite, dans le bandeau de droite, nommé "Actions", cliquez sur "Rechercher...

Re: blocage de l'écran

Bonjour,

Nous allons essayer autre chose donc :

  • Appuyez sur la touche Windows puis écrivez "Diagnostic de mémoire Windows" et lancez l'application trouvée;
  • Un redémarrage sera nécessaire, sauvegardez tous vos travaux en cours puis cliquez sur "Redémarrer maintenant et rechercher les probèmes éventuels (recommandé)";
  • Au redémarrage, un processus "Windows Memory Diagnostics Tool" va se lancer...

Re: Impossible d'installer AdwCleaner

Bonjour,

J'ai suivis tes recomandations avec attention, j'ai lancé la dreniére version d'AdwCleaner et là il c'est lancé correctement comme avant, je n'ai plus aucuns messages d'erreur, il fonctionne impecable.


tolldomx4, 2017-01-09 08:10:11 (UTC)

C'est parfait.

Maintenant esque je dois remettre les options de CCleaner par defaut ?

1) Dans l'onglet Options > Avancé, recocher la case Eff...