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# AdwCleaner v6.010 - Logfile created 06/09/2016 at 10:27:47
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-09-05.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : samsung - TEAMALPHA
# Running from : C:\Users\samsung\Downloads\adwcleaner_6.010.exe
# Mode: Clean
# Support : https://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

***** [ Files ] *...

Hello,

Can you share the whole logfile please ?

Thanks,

Hello,

Can you share the whole logfile please ?

Best regards,

Can you launch AdwCleaner, click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan.

When the crash occured, please host the file C:\AdwCleaner_Debug.log on https://up2sha.re/ and share the generated link here.

Hello,

I am using adwcleaner for years now and I am very happy with it. I use it to clean computers on remote using logmeIn Rescue. But after the update in August I can;t connect anymore after a reboot of the computer. By testing it on another computer I saw that after the first reboot logmein won't start up but after a second reboot it comes back and I have full control again. So it seems ...

Hello,  this seems to be F/P

# AdwCleaner v6.010 - Bericht erstellt am 06/09/2016 um 06:39:37 # Aktualisiert am 12/08/2016 von ToolsLib # Datenbank : 2016-09-05.1 [Server] # Betriebssystem : Windows 7 Home Premium Service Pack 1 (X64) # Benutzername : Michael - MICHAEL-PC # Gestartet von : C:\Users\Michael\Desktop\adwcleaner_6.010.exe # Modus: Suchlauf # Unterstützung : https://toolslib.net/f...

Hello,

As cocochepeau said, sorry for the confusion.

@Albertsudarto:

Did you uncheck the following elements prior AdwCleaner cleaning ?

***** [ Services ] *****
 
[!] Service not deleted: UCGuard
[!] Service not deleted: backlh
[!] Service not deleted: Quoteex
[!] Service not deleted: Kuaizip Update Checker
[!] Service not deleted: KuaiZipDrive2
[!] Service not deleted: SoEasySvc
 
 
*****...

Thank you for taking the time to work with me on this. It is greatly appreciated.

In the debug log I see SimpleService.exe as a service being killed with no whitelist line under it but it appears that file isn't actually the file that keeps the remote session active anyways.

I manually killed the SimpleService.exe service and the remote session stays active with no problems.

Please see scree...

Ahh yes, my mistake. Here are the two logfiles from a scan I just ran in Debug mode.

AdwCleaner_debug:

2016-09-03 18:38:49 :     <INFO>    [main] - Saving current options to the configuration file 2016-09-03 18:38:50 :     <INFO>    [main.gui] - Scan requested 2016-09-03 18:38:50 :     <INFO>    [scan] - Running from: C:\AdwCleaner 2016-09-03 18:38:50 :     <INFO>    [scan] - Progress: 0% 20...

Hello,

Also, if you still have the software killed, please share the debug log from AdwCleaner:

• Activate the options with Tools > Options > "Debug" in "Mode" section,
• Do a scan and a clean,
• Share the file C:\AdwCleaner\AdwCleaner_Debug.log.

Best regards,