Search

Hello,

Please wait for at least a day before asking for help again if you don't have any answer.

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click on the Scan...

After running AdwCleaner windows 10 does not start up. I see the windows logo at start/restart but it does not get to the logon screen but starts flashing. 

I have now the same situation with two laptops. I am very certain that it is due to AdwCleaner because the issue appeared on the second laptop immediately after running AdwCleaner. I think it is due to the removal of a map "Windows/sources...

Hello,

Can you share AdwCleaner logfile?

Then,

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click on the Scan tab, then click on Scan Now >> . If an update is...

Bonjour cocochepeau,

Thanks for your response.

First I should explain that in the last hour, I downloaded Malwarebytes (free) from Softpedia (http://www.softpedia.com/dyn-postdownload.php/4da55095eb250a3742025ebdcf058222/580a4e8d/13ebe/0/1?tsf=0

...and something was found and removed from Firefox. It wasn't named 'Bing' but Bing has now been removed.

I had previously tried changing the defa...

Greetings,

First of all, sorry for the inconvenience.

We're working on adding Simple Help processes. I'll keep you informed.

Regards,

No quite, Very quick to jump to conclusions there, almost like it's premeditated. It may just be a case of a False Positive, as I mentioned we use 3rd party API of a very well known AV.  Our scans and errors reported are checked regularly and thoughroughlly by all the leading AV's, the Scareware accusation is completely baseless.

In order to understand why Reimage Repair is flagging this speci...

Hi,

I perfomed a new rescan. The results is: Adv-2.jpg, and S5 + C5 logfile.

After computer rebooted I does a new scan, and the result is Adv-3.jpg and S6 logfile. The all is located in (ZIP): 

https://drive.google.com/open?id=0B_i90LaeRDUjVVRSZW85U29zN2M

with BR, Lajos

Bonsoir, Pas de mieux... ça ne fonctionne toujours pas... ipconfig : type de noeud : hybride outage IP activé : non Proxy wins activé : non ​​​​​​​ Carte ethernet connexion réseau bluetooth statu media : media deconnecté DHCP : activé oui Configuration auto activée : oui

ran a registry cleaner to clean up some dead software links etc.  this seemed to remove that registry entry that was throwing off adwcleaner.  reran adwcleaner and there are now no threats picked up.

bonjour,

merci de votre réponse,

je ne peut le faire immédiatement n'étant pas chez moi,

je le fait ce soir dès que je rentre du travail et je vous tiens au courant

merci