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Greetings,

If I understood correctly, you need some help removing some adwares ?

Can you share a scan logfile of AdwCleaner ? It will be a good start. :)

Thanks.

Hello,

Great ! So can you share me the file C:\AdwCleaner\AdwCleaner[Cxx].txt ?

We'll remove UCGuard then.

Thanks,

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fr33tux, 2016-08-31 16:08:42 (UTC)

its here https://up2sha.re/file?f=diRbPZ8EDo67 sorry for late reply

It here: https://up2sha.re/file?f=AC13Sy5Qg47S

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anhthe2812, 2016-08-31 16:13:42 (UTC)

^who is this guy ? sorry moderator but its not my file this guy just bumped in and...

Thank you for taking the time to work with me on this. It is greatly appreciated.

In the debug log I see SimpleService.exe as a service being killed with no whitelist line under it but it appears that file isn't actually the file that keeps the remote session active anyways.

I manually killed the SimpleService.exe service and the remote session stays active with no problems.

Please see scree...

Ahh yes, my mistake. Here are the two logfiles from a scan I just ran in Debug mode.

AdwCleaner_debug:

2016-09-03 18:38:49 :     <INFO>    [main] - Saving current options to the configuration file 2016-09-03 18:38:50 :     <INFO>    [main.gui] - Scan requested 2016-09-03 18:38:50 :     <INFO>    [scan] - Running from: C:\AdwCleaner 2016-09-03 18:38:50 :     <INFO>    [scan] - Progress: 0% 20...

Hello,

Also, if you still have the software killed, please share the debug log from AdwCleaner:

• Activate the options with Tools > Options > "Debug" in "Mode" section,
• Do a scan and a clean,
• Share the file C:\AdwCleaner\AdwCleaner_Debug.log.

Best regards,

Hello,

the change is effective with the definitions updates (automatically done at the beginning of a scan if you have an active network connection). You can copy/paste the logfile in your answer if you're unsure about which definitions you have).

For the donation, you can refer to this page: https://toolslib.net/donate/ If you have any question, just ask.

Best regards,

Hello,

Thanks. I don't really understand: you spoke about a crash, but you have the logfile which shows the clean has completed ?

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

• C:\AdwCleaner\AdwCleaner_Debug.log
• C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...

Simple Help from https://simple-help.com/

File requested to whitelist is called SimpleService.exe

Screenshot 

Good morning! So I re-ran AdwCleaner in Safe Mode, pressed Clean when it found 30 threats, and was once again prevented from a boot menu upon pressing F8 at startup. Argh!  

There is not a file called C:\AdwCleaner\AdwCleaner_Debug.log.

AdwCleaner[C2] looks like this:

# AdwCleaner v6.010 - Logfile created 03/09/2016 at 09:13:48 # Updated on 12/08/2016 by ToolsLib # Database : 2016-09-03.1 [S...

Bonjour,

MPC CLEANER c'est installé sur mon PC hier et je n'arrive pas à supprimé le fameux dossier dans "Program files". J'ai effectué toutes les manipulations expliqué ci-dessus, a part la restauration puisque je n'ai pas de sauvegarde antérieure. Les liens proposés ne fonctionne plus. Donc je voudrais savoir s'il existe une manip à réaliser pour pouvoir supprimé ce fichier. En attente d'une...