False Positive?

I just installed the driver of my Canon Printer and Adwcleaner found an adware. Adware.Filetour HKLM\Software\Wow6432Node\Installer I tried using Malwarebytes and it says my system is clean. Is this false positive?

I owe you folks a huge thank you

I'd been wringing my hands for two days over a failed computer (laptop) and the possibility that my Acronis sector-by-sector Image backup was not restoring it to a usable state using the Arconis Recovery Media boot.  I tried it twice and each time it resulted in a BSOD.

Last night, I searched for a method to create a Windows Recovery Tools USB from another computer.  I first happened on the is...

Confusing filenames

The ADW Downloads page currently offers three downloads:

AdwCleaner    7.4.1    Release

AdwCleaner    7.4.1    Beta

AdwCleaner    7.4       Release

I had previously downloaded the Beta when only the second and third lines were there (it seemed to work well),   When the top line appeared this morning, I assumed from the filename that the Release was the same file, but I wondered about it, an...

Re: Uninstall current version-Pre Installation software deleted-unable to restore

Even am also struck here. But, i sloved this issue by following some google steps.

Reinstall a software application or a driver without reinstalling all of Windows 7. ... HP Recovery partion is removed, then HP Recovery Manager is also removed and ... a full system recovery to restore the entire software set or install a new version of the ... If you are not prompted to uninstall the program b...

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Re: Uninstall current version-Pre Installation software deleted-unable to restore

as i've already well posted:

" You should also be able to retrieve "lost" files from the Quarantine. "

;)

Re: Uninstall current version-Pre Installation software deleted-unable to restore

Greetings,

I invite you to read the announcement regarding Pre-installed software by following this link: https://forums.malwarebytes.com/topic/249679-adwcleaner-74/

You should also be able to retrieve "lost" files from the Quarantine.

If you want to manually reinstall HP Support Assistant, you don't need to call HP for their assistance, you can follow this link: https://www8.hp.com/us/en/ca...

Re: Continuing problems with AdwCleaner 7.4.0 scan- No useful assistance.

Still having problems with latest download.Scan continues to pickup pre-installed software from HP which I DO NOT WANT to remove.  The 1st time I did that it deleted an important self diagnostic product called HP Support Assistant.  It took me forever to reinstall and I'm not sure that it's complete.  I cannot afford to call HP for their assistance.

Right now the dashboard shows 143 total dete...

Re: Uninstall current version-Pre Installation software deleted-unable to restore

should have put them in the quarantine folder..search them in it

;)

Uninstall current version-Pre Installation software deleted-unable to restore

HOW???????

After new version runs it is not retained by system.  Old version still in place.  

After downloading the new version, the product kept picking up my HP Support Assistant and one other HP Framework item as pre-installed software.  So I thought I followed the instructions, but somehow it deleted those HP items and would not let me restore them.  I have now been trying to restore the...