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When using ADWCleaner on a windows 10 machine i get the blue screen of death every time i click "clean."  The error message is CRITICAL_PROCESS_DIED

any advice?

Greetings terrypin,

first of all, sorry for the delay of my answer.

1. Deleted folder

I don't understand how I should interpret these entries: ***** [ Folders ] *****

[-] Folder Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio

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terrypin, 2015-09-14 07:46:49 (UTC)

Folder is deleted one time but AdwCleaner just made some duplicates by mi...

I've been using this software for years.  Today I ran it and it said "There is no disc in the drive.  Please insert a disk into Drive Device/hardisk/DR2".

I have tried running ADWC several times, including downloading it.  Checked my computer drives (C & D (data)) and they are fine.  Have no idea what this means.  To add insult to injury the only way to delete this popup is to use file mana...

Hi,

Just installed AdwCleaner v5.007 and ran it for first time.

I've uploaded the report here:

https://dl.dropboxusercontent.com/u/4019461/AdwCleaner%5BC3%5D.txt

I'd appreciate advice on three points please:

1. Deleted folder

I don't understand how I should interpret these entries: ***** [ Folders ] *****

[-] Folder Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio
[!] Fold...

I have downloaded the adwcleaner.exe from this website, but after I install the .exe and try to click scan,

I get the pop up saying the database files are corrupt and to uninstall and download again.  I have tried

this 3 times and I keep getting the same thing?  What can I do?

Hi, in the support channel we often see the extension "Download Protect"

The install path, the file name is every time different.

For example:  http://pastebin.com/raw.php?i=nb1KRrh8

here one of the extension | Download: https://www.msi.to/file/86323

Please can you check it for Malware?

Thanks Andy

Greetings,

After a clean install, to clear up various snags, W7 has '123' updates to install. Then there's all the programs I had installed!

I've got to reload them all and this takes hours. There must be an easier way to get a clean install. Any suggestions? must be simple, as I'm an ancient silvery browser!

JaggieThistle-345

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JaggieThistle-345, 2015-09-02 10:16:29 (UTC)

The only way I k...

I download adwcleaner from bleepingcomputer and run the file. adwcleaner the opens. I activate debug mode. I do scan and it finds all sorts of bad stuff. I do cleanup. popup comes "all programs will be closed to proceed......." I click ok. Moments later it goes to a blue sceen like this http://www.reviversoft.com/blog/2013/04/critical-process-died/ . It then takes awhile for the machine to boot...

Bonjour,

Pouvez-vous fournir le rapport C:\AdwCleaner\AdwCleaner[C1].txt ?

La réinitialisation des paramètres Winsock n'est pas systématiquement synonyme d'infection. Un logiciel "sain" peut avoir modifié certains paramètres Winsock de façon légitime. Lors du nettoyage par AdwCleaner, ces paramètres sont par défaut remis à zéro (Menu "Options" -> "Réinitialiser les paramètres Winsock").

you really do not have to apologize at all!

you and xplode are only giving to us a great gift!

thxs so much indeed for the yr precious time you spend for us!

cheers!!