Re: ADWCleaner deleted a folder it shouldn't

Without reason ADWcleaner deleted a VERY important folder for my work which I had on my desktop without recent backup! 


AlexVarveris, 2015-09-09 08:35:05 (UTC)

Hello,

Would you please show us log named C:\AdwCleaner\AdwCleaner[C1].txt

Did you try to go to menu Tools - Quarantine Manager ? What is located there?

Re: ADWCleaner deleted a folder it shouldn't

on AdwCleaner by

Hello

I have the same problem

I run ADWcleaner to delete a issue I had with somehting called VNPapps on my chrome

Without reason ADWcleaner deleted a VERY important folder for my work which I had on my desktop without recent backup! 

I need it back urgently!

I am really willing to pay whoever can help me...

 

 

Re: ADWCleaner deleted a folder it shouldn't

on AdwCleaner by

I would highly recommend a few improvements that would have prevented or minimized the difficulties I experienced.

1. Display the Log File after the Scan is done, so that it's more obvious what was found before Cleaning starts. My Scan didn't find any "Services" to clean so my GUI didn't change. Even if a display had appeared to indicate I should check all tabs before Cleaning, I might have av...

Re: ADWCleaner deleted a folder it shouldn't

Logfiles are saved into C:\AdwCleaner as "AdwCleaner[CX].txt" where X is a number.

Moreover, can you also upload Quarantine.log. Then I'll be able to write you a script to restore all your files.

Regards,

 

Re: ADWCleaner deleted a folder it shouldn't

on AdwCleaner by

Hmm, okay so it sounded so simple.

Where can I find the Log File? That option is greyed out when I load ADWCleaner.

Also, I can't seem to copy lines from Quarantine. I can highlight lines individually, and I click on "ALL" lines, but can't seem to copy them.

And, FYI, there are thousands of individual files in Quarantine now. If I could restore the whole folder, it would be fast, but copying...

Re: ADWCleaner deleted a folder it shouldn't

Hello,

Can you please provide us with AdwCleaner's logfile so that we will be able to remove it from the database or update our detections ?

You can write a script to restore many files at once. Just put one line per file to restore ( you can extract the lines from Quarantine.log file ) and use "Script" option in Quarantine manager. Put only the original location of each file in your script.

...

Re: ADWCleaner deleted a folder it shouldn't

on AdwCleaner by

Also, is there a faster way to restore files from Quarantine? The Restore function is incredibly slow.

ADWCleaner deleted a folder it shouldn't

on AdwCleaner by

I just ran ADWCleaner at the suggestion of the Reddit Techsupport forum, and it removed a very valuable folder.

I found the folder in Quarantine, but I feel that this needs to be looked at further.

The folder that was deleted was a save folder for a variety of modded Minecraft games. There is an online community on Reddit where these games are discussed, and a standalone Launcher that downloa...

[EN] - AdwCleaner documentation

AdwCleaner v6 documentation.

Valid only for AdwCleaner v6.x

AdwCleaner interface

 

Description

AdwCleaner is a tool aiming to remove adware (ads software), PUP/LPIs (Potentially Undesirable Program), toolbar, hijacker (hijack of the browser's homepage), ...

It's compatible with Windows XP, Vista, 7, 8, 8.1, 10, each of them in both 32 & 64 bits.

This documentation aims to details how to use the software.

 ...