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Greetings,

I invite you to read the announcement regarding Pre-installed software by following this link: https://forums.malwarebytes.com/topic/249679-adwcleaner-74/

You should also be able to retrieve "lost" files from the Quarantine.

If you want to manually reinstall HP Support Assistant, you don't need to call HP for their assistance, you can follow this link: https://www8.hp.com/us/en/ca...

Still having problems with latest download.Scan continues to pickup pre-installed software from HP which I DO NOT WANT to remove.  The 1st time I did that it deleted an important self diagnostic product called HP Support Assistant.  It took me forever to reinstall and I'm not sure that it's complete.  I cannot afford to call HP for their assistance.

Right now the dashboard shows 143 total dete...

Greetings,

I invite you to first use the latest versoin of AdwCleaner (available here: https://toolslib.net/downloads/finish/1-adwcleaner/). Feel free to post your scan log here if you want confirmation before pushing the clean button.

The v6 is probably using an outdated detection database.

Regards,

No detection with version 7.2.1

All these reg keys are restricted sites in IE11 (SpywareBlaster protection).

# ------------------------------- # Malwarebytes AdwCleaner 7.2.2.0 # ------------------------------- # Build:    07-17-2018 # Database: 2018-07-16.3 # Support:  https://www.malwarebytes.com/support # # ------------------------------- # Mode: Scan # ------------------------------- # St...

Greetings. I have these two detections:

PUP.DownloadProtect.Heuristic   HKLM\Software\Wow6432Node\POLICIES\GOOGLE\Chrome

PUP.DownloadProtect.Heuristic   HKLM\SOFTWARE\POLICIES\GOOGLE\Chrome

Are they false positives or a real threat?

Thanks in advance.

Greetings,

Sorry for the late answer.

These detections are not keyloggers, don't worry. What web browser are you using?

Regards.

Greetings,

AdwCleaner and Malwarebytes 3.0 do not always share the same exact detections "list".

Please take a look at this: https://forums.malwarebytes.com/topic/225289-announcing-adwcleaner-71/?tab=comments#comment-1230229

Thanks.

Hello,

Sorry for the late answer.

The detection should no longer happen with 7.1.1.

Hello,

The detection should no longer happen. Can you confirm?

Regards.