Hi,
Can you try again, but this time launching AdwCleaner through the Downloads folder?
Note that even if AdwCleaner itself (the executable) is still present, the AdwCleaner folder (located at C:\AdwCleaner) should be removed when you click Uninstall.
About the notification by email, we've had some issues recently but it's now fixed.
Hi, no, it is located in E:\ , I never had it in Download folder. Yes, I downloaded 7.2.7.0 from toolslib site, the app work well; only since 7.2.6.0 the "remove" botton has no effects. I can update it by simply manually deleting it, but this remove botton shows that there is a problem. Its is strange. PS. only in this moment I received the notification email of your replies.
Greetings,
Sorry for the late answer.
Currently, you need to run a scan with AdwCleaner in order to get the update notification. We might add an option to "check for updates" in an upcoming version.
Thanks.
I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.
He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file
He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....
Hello,
There was an issue with the 7.0.3.0 regarding the update notification feature. It's now fixed with the 7.0.3.1.
Sorry for the inconvenience.
Regards.
The fact that this is Spanish(Maybe?) makes it very VERY difficult to read.... Any way you could turn it into English? On the first glance noticed some things that MIGHT be potential issues, unsure, cause..... I am not yet used to reading the logs, and different language doesn't help the issue :)
JoshRoss, 2017-09-07 14:26:07 (UTC)
Of course sorry.
If you see something that is not translat...
Ports, applications, accessibility. Maybe your other device is used a lot less, you haven't messed with any ports or have any applications that require forwarding. Honestly, very weird issue, I would need to investigate the files. Can you scan your PC With Farbar MiniToolBox and Malwarebytes JRT? Post the logs that you get.
JoshRoss, 2017-09-06 13:16:38 (UTC)
MiniToolBox by Farbar Version...i used adwcleaner regularly. today, i went to run it and got the familiar "outdated version" notification. when i tried to run the new version, i got a popup saying "this app can't run on your PC". WTF??
Thanks. 10 reg keys are still detected.
***** [ Registry ] *****
PUP.Optional.GameVance, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{02F0243C-2E71-4A1A-A790-6C30888119D0} PUP.Optional.GameVance, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{AEB04B5E-C981-47A9-B847-33EE4C92F6B9} PUP.Optional.Legacy, [Value] - HKLM\SOFTWARE\Microsoft\Windo...
Hello,
Thanks! These detections will be fixed in a few minutes with the upcoming database update. Also, please ignore "DisableAddonLoadTimePerformanceNotifications" in your case.
Thanks,
